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Frequently Asked Questions
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Trips:

1. Question: How do I register for a trip?

Answer: Registration for all trips begins the first week of the semester and extends into the second week.   Please check the trip schedule or the schedule card for specific registration dates for each trip. Head to the Campus Recreation Office- Carmichael Gym Room 1000.  We recommend you arrive early on the day the trip opens for registration.  Our trips are popular and often fill the first day. Once there, a Campus Recreation CSR will guide you through the registration process and answer any of your questions. Please bring your AllCampus Card and cash or check.  Depending on the price of the trip, you will pay the full amount of the trip (if the trip costs under $50.00) or a $40.00 deposit. The remaining balance will be due as outlined in the OAD trip registration form.  After reading and signing paperwork and paying, the CSR will give you your receipt with a quarter page hand out detailing important pre-trip information.  You will also receive an email reminding you about the pre-trip meeting.

2. Question: How much do trips cost?

Answer: Weekend trips may range from $45.00 to $155.00 depending on the trip. Extended trips are substantially more. Outdoor Adventures does not profit on trips. All fees cover camping fees, group food, guides, and other expenses with the trip. We try to make all trips as cost effective as possible.

3. Question: If I cancel the trip can I receive a refund?

Answer: No, refunds will only be provided if Campus Recreation cancels the trip.  In some instances, partial or full refunds may be provided considering written and verifiable proof of inability to attend (such as a doctor's note).  If documentation is not provided 5 working days prior to the trips departure, no refunds will be given regardless of reason.

4. Question: If Outdoor Adventures cancels the trip do I receive a refund?

Answer: All money collected will be returned if Outdoor Adventures cancels a trip.

5. Question: Why would Outdoor Adventures cancel a trip?

Answer: Occasionally Outdoor Adventures has to cancel a trip. Trips may be cancelled due to safety or extreme weather conditions such as flooding, hurricanes, snow covered roads, etc.

6. Question: After I register for a trip then what?

Answer: Watch your in box or junk mail folder.  We will email you additional information about the trip and reminders of the mandatory pre-trip meeting.  The subject line will contain your trip name.

7. Question: Why is there a mandatory pre-trip meeting before the trip?

Answer: The pre-trip meeting is one of the first steps in creating a safe and fun trip.  We discuss all aspects of the trip, sign medical forms, learn other participant’s names, issue or collect necessary equipment, discuss dietary needs, practice some necessary skill and other items also.

8. Question: What if I can’t make the pre-trip meeting?

Answer: If you have a legitimate excuse, such as class, the Outdoor Educators on your trip will arrange another time to review all information with you.  Sea kayaking skills classes can not be made up.  Please do not sign up for a sea kayaking trip if you are unable to make the pool session.

9. Question: What time do trips leave and return back to NC State?

Answer: Generally trips leave on Friday at 3:00pm unless otherwise indicated and return between 5:00-8:30 pm on Sunday depending on trip, traffic, location, etc. The Campus Recreation CSR's and the Outdoor CSR's can give you this information prior to signing up for the trip.

10. Question: How many people go on a trip?

Answer: Number of people on a  trip varies by trip.  Usually there are 12 participants, 2 outdoor educators and a professional staff from Outdoor Adventures on most trips. This number is set due to van spaces and to minimize group environmental impacts. If trips allow for more or less participants it will be advertised during registration.

11. Question: Can I bring a friend who is not a student, faculty, or staff at NC State?

Answer: All trip participants must be a current student, faculty, staff or household member with a valid Gym Membership. Spaces are limited for household members.

12. Question: I don’t have any camping equipment can I still go on the trip?

Answer: Most camping equipment is provided at no additional charge.  Including your tent, sleeping bag, sleeping pad and other needed equipment.  You can bring your own equipment if you desire.

13. Question: What type of things do I need to bring on the trip?

Answer: Usually personal clothes, water bottles, and personal hygiene items are required. A detailed list will be available at the pre-trip meeting. Some trips will have a mandatory list of equipment, if an item is mandatory it is deemed essential for your safety. 

14. Question: I don’t have any skills and have never been done this type of activity can I still go on the trip?

Answer: All trips are open to all ability levels and open to beginners. Some trips are much more strenuous than others and you need to be in average physical fitness to participate on the trip. There is an exertion rating for all trips from Moderate to Extremely Strenuous.

15. Question: Can I drive separate or get dropped off somewhere on the trip?

Answer: No. Due to liability issues, all patrons will travel with vehicles provided by Outdoor Adventures.

16. Question: I am a vegetarian do I need to bring my own food?

Answer: All camp meals are provided and created based upon the group's dietary considerations. Other dietary needs and allergies, within reason, can be accommodated.  On some trips we are not able to adequately accommodate raw foodist and vegans.  If you have a diet consideration, please discuss the implications with the trip leaders.

17. Question: Can I bring my dog, he is friendly and a good hiker?

Answer: No pets.

18. Question: Can I bring alcohol on the trip?

Answer: No. Alcohol or any illegal or controlled substances are not permitted on any Outdoor Adventure Trips, including Spring Break.  The reasons are two-fold.  If someone were to get hurt on a trip and alcohol was involved it would be a liability issue. Also it is Outdoor Adventures philosophy that you don’t need to be intoxicated to enjoy a natural setting or an outdoor experience. We feel that alcohol takes away from the overall experience.

 


Workshops:

1. Question: Do I have to sign up or register for an Outdoor Adventure Workshop or can I just show up?

Answer: Yes, please register for all Outdoor Adventure Workshops.  Register online and observe open registration dates.

2. Question: Where do I sign up for an Outdoor Adventure Workshop?

Answer: All workshop registration is on line here.

3. Question: What type of workshops are offered?

Answer: We offer a variety of workshops to enhance your knowledge of outdoor equipment, skills, ethics, and appreciation of the outdoors. Examples include Basic Rock Climbing, Movement on Rock, Wilderness Survival, Mountain Bike Maintenance, Backpacking Basics, Leave No Trace, Backcountry Cooking, etc. If you have a suggestion for a workshop please let us know!

4. Question: How much do workshops cost?

Answer: Outdoor Adventure workshops are offered for FREE!

5. Question: Once I sign up will I be contacted with more information?

Answer: An e-mail will be sent reminding you of the workshop and any necessary information such as what to wear or what to bring.  The workshops name will appear in the subject line.

6. Question: If I need more information about the workshop where do I go?

Answer: First review our workshop descriptions.  If you can't find the answers you seek then call the Outdoor Adventure Storehouse at (919) 513-0072.

Storehouse:

1. Question: Where is the Outdoor Adventure Storehouse Located?

Answer: In the Carmichael Recreation Center, adjacent to Port City Java.

2. Question: How much does equipment cost to rent?

Answer: Equipment is minimally priced for weekend and daily rental. See web page for price list.

3. Question: Can I reserve equipment?

Answer: Yes. You can reserve equipment up to two weeks in advance. This is recommended on very popular weekends and before University holidays.

4. Question: Can I reserve equipment on the phone?

Answer: No. You must come to the Storehouse during normal operating hours and fill out a Rental Agreement and have your AllCampus Card scanned.

5. Question: How long can I rent equipment?

Answer: The standard checkout time frame is for a weekend. Pickup on Friday and return the following Monday. You can pay an additional daily rate to rent it for longer periods of time.

6. Question: Can I rent equipment for my friend if I have her ID?

Answer: No. You must be present at time of reservation and rental. You can only use your own ID.

7. Question: Can faculty and staff rent equipment?

Answer: Yes. Equipment rental is open to the NC State Campus Community who has a valid AllCampus Card and who has paid their gym membership.

8. Question: If I don’t reserve equipment can I just come in and rent equipment out?

Answer: Yes. Equipment is available on a first-come-first-serve basis unless it has been reserved.

9. Question: I am going camping with a group how much equipment can I rent?

Answer: We don’t offer group rentals . We only have a limited amount of equipment and want it available for individual rentals. We allow rental for outfitting 2 individuals. You can rent 2 tents, 2 sleeping bags, 2 stoves, 2 canoes, 2 backpacks, but cannot check out 3 or more of any item. Campus Departments are encouraged to contact the Outdoor Adventures graduate assistant for additional information concerning groups.

10. Question: If my friend reserves equipment can I pick it up for him?

Answer: No. The individual who reserves the equipment must sign and pay for it at time of pickup. This prevents any problems that may arise with broken, lost, or stolen equipment.

11. Question: Should I try out my equipment before I use it?

Answer: Yes. Outdoor Adventures checks all equipment before issuing; but it is recommended that you familiarize yourself with set up and use of stoves, tents, and other equipment.

12. Question: What if I find a broken piece of equipment while checking my equipment?

Answer: Equipment breaks from time to time. Let an Outdoor Adventure supervisor know as soon as you discover the problem. Outdoor Adventures will try to replace the equipment if possible.

13. Question: What happens if I accidentally break a piece of equipment while using it?

Answer: Equipment breaks from time to time. Be honest and let an Outdoor Adventure supervisor know of the situation. Charges may be assessed if neglect, abuse, or misuse of equipment is determined.

14. Question: Can I return another individuals equipment with my own?

Answer: Yes. Make sure you know the name of the individual for whom you are returning equipment.

15. Question: If I return another individuals equipment, with a different number than I rented, can I get credit for it?

Answer: No. You must return the inventory number that you signed for. If you return a different number it will be returned to the person with that number. You will still be responsible for your individual equipment.

16. Question: What happens if I lose my equipment?

Answer: You can pay by having your student account charged or paying by check or cash to the Campus Recreation Office. You will be contacted by the Assistant Director for payment. See price list on the web page for replacement cost of items.

17. Question: Do I need to wash my sleeping bag before I return it?

Answer: Please do not wash sleeping bags. We disinfect all bags and wash them in a special washing machine when needed. A liner is checked out with all sleeping bags. This is washed before every checkout.

18. Question: What if I return equipment late?

Answer: Please return equipment on the due date. We assess a charge each day the equipment is late. Late Charges= Daily Rental Rate x Number of Days Late. You will continue to accrue late charges up to the replacement cost of the equipment.

19. Question: Can I return wet or dirty equipment?

Answer: We recommend you hang and dry all equipment before return. If equipment is extremely wet or dirty a cleaning charge per item will be assessed.

20. Question::  I work for a University department and I would like to rent equipment using an IDT- is this possible?

Answer:  Contact the Assistant Director at least 3 weeks prior to the date the equipment is needed.  You will be required to submit all paperwork prior to picking up equipment.

21.  Question::  I have ready all the FAQ's but I still have questions about the storehouse- who should I contact.

Answer:  The best way is to stop by and talk to us in person!  If you are unable to stop by the storehouse contact us via phone at 513-0072.  Please remember we may be helping other customers and will get back in touch with you as soon as possible.

Rock Wall:

1. Question: Where is the Rock Wall?

Answer: The Rock Wall is Located in the West Wing of Carmichael Gym on the third floor next to the Gymnastics Area.  Head through basketball courts 9 - 11 and you will see the climbing wall in the back behind the curtains.

2. Question: Who can use the Rock Wall?

Answer: The Rock Wall is open to anyone who has a valid AllCampus Card and who holds current gym access.

3. Question: I am an experienced climber and want to climb at the wall, what do I do?

Answer: Come to the wall during normal operating hours and take a safety skills verification. Based upon your score on the verification you will be awarded a card.  Verifications are done on a first-come-first-serve basis and are free of charge.

4. Question: I have never climbed before how can I get involved?

Answer: You can climb with someone who sponsors you that has scored yellow or blue on their verification.  You can also sign up for one of our “Basic Rock” workshops through Outdoor Adventures, or sign up for one of our weekly “Belay Clinics” in the Campus Recreation Office. Physical Education teaches rock climbing academic classes through the Department - sign up for through TRACS (PE 258) .

5. Question: Is there a limit to the number of climbers I can sponsor as “Climb- Only”?

Answer: Yes. You can sponsor up to 2 climbers as “Climb-Only”.

6. Question: What is a Belay Clinic?

Answer: A Belay Clinic is a 2 hour course that teaches the basics of rock climbing and how to catch the climber during a fall and how to raise and lower the climber safely. These clinics cost $10.00. For dates please proceed to the Belay Clinic page.

7. Question: Where do I sign up for a Belay Clinic?

Answer: You can sign up for a Belay Clinic in the Campus Recreation Office, Carmichael Gym Room 1000 Monday-Friday 8:00am-6:00pm.

8. Question: Can I bring my own equipment?

Answer: Personal Harnesses, shoes, belay devices, carabineers, and tethers can be used at the wall with an Outdoor Adventure Supervisors approval. No personal ropes permitted.

9. Question: I don’t have any equipment, do you provide equipment?

Answer: All equipment is offered at no charge and is provided by Outdoor Adventures. This includes helmets, harnesses, shoes, ropes, belay devices, tethers, carabineers, and ropes.

10. Question: If I don’t have a partner can a supervisor belay me?

Answer: No. Rock Wall Supervisor are there for monitoring safety, issuing out equipment, issuing belay tests, and assisting patrons…not for belaying.

11. Question: Can I traverse or boulder on the wall?

Answer: Bouldering or Traversing is permitted without ropes no higher than shoulder height. Spotters are encouraged.

12. Question: Can I rent the wall or bring a large group?

Answer: No. The Rock Wall is used for academic classes by the Physical Education Department, and recreational climbing as well as structured activities through the Department of Campus Recreation.

If you have additional questions please contact the Campus Recreation office at 919-515-3161

This page last updated on: 01/14/2008 12:26 PM


       

 

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