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Student Health Center : Counseling Center : Parents : Frequently Asked Questions

Frequently Asked Questions

 

1. What Services does the Counseling Center offer?
7. What advice do you have for a parent that is having trouble letting go?
2. How will I Know if my son/daughter needs to come to the Counseling Center?
8. What can I do to help my son/daughter who is having trouble adjusting to college?
3. Can I talk to the counselor at the Counseling Center that is seeing my son/daughter?
9. How can I help my son/daughter avoid getting in trouble with alcohol on campus?
4. How can I help my son/daughter find a therapist in the community?
10. What can my son/daughter expect to experience throughout the year?
5. How can my son/daughter make an appointment at the Counseling Center?
11. How can our family make visits home go smoothly?
6. What options does my son/daughter have now that they are suspended or need to withdraw?
12. Where can I find additional information?
1. What Services does the Counseling Center offer?

The Counseling Center provides counseling for NC State students experiencing personal, academic or vocational problems. Psychological assessment and psychiatric consultation are also available. Services are primarily short-term in nature and referrals to other helping professionals and community agencies are made as appropriate. Strict confidentiality is assured. Many services are free to currently enrolled students of North Carolina State University. ->more info

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2. How will I Know if my son/daughter needs to come to the Counseling Center?

If you find yourself worried about your child's moods or behaviors or if your child has experienced a trauma or a loss, your suggestion to consider seeking counseling can be very influential. Quite often your son or daughter will be receptive to the idea of counseling, in which case you can suggest that he or she call for an appointment.

Common Signs of Distress:

  • Significant changes in eating, sleeping, grooming, spending, or other daily activities.
  • Significant changes in performance or involvement in academics, sports, extracurriculars or social activities.
  • Acting significantly withdrawn, volatile, tearful, or odd.
  • Acting out of character, differently than usual.
  • Talking explicitly about hopelessness or suicide.
  • Difficulty concentrating, difficulty carrying on normal conversation.
  • Excessive dependence on others for company or support.
  • Feeling out of control of one's emotions, thoughts, or behaviors.

Useful Resources:

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3. Can I talk to the counselor at the Counseling Center that is seeing my son/daughter?

We are available for consultation to parents by phone, by appointment or by email. We invite parents to call if they have any questions about how their son or daughter may obtain services at the Counseling Center. Detailed information about the Counseling Center Services may be found on the Counseling Center Page. We are also available for questions about how parents may assist their sons and daughters who may be struggling with a specific problem or if they are in need of specific services. As well, we can help parents secure referrals to services outside of the college for their sons and daughters.

We are not able to talk with parents in any way about their son's or daughter's participation in counseling without the student's written consent for release of information. Confidentiality is a very important part of the counseling relationship we establish with students. We adhere to the guidelines re: confidentiality in therapeutic services as mandated by the NC Laws, as well as those established by our certification and licensing boards.

We understand that parents often feel they should be able to know about what their son or daughter may be discussing in counseling, and that confidentiality requirements are often a source of frustration. We encourage parents who desire to know more about their particular student's counseling experience to talk with their son or daughter. On the whole, students tend to respond positively to open, honest communication. Though at times a student may choose to limit parental involvement, we find that the majority appreciate parental concern, acceptance, and guidance in the midst of the struggles they may face while at NCSU.

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4. How can I help my son/daughter find a therapist in the community?

For those who will be best served seeing a therapist in the community, the Counseling Center maintains professional contact with a number of Mental Health Care Professionals in the area. We are able to work with students to identify a therapist who works well with the student's concerns and accepts the student's insurance. ->more info

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5. How can my son/daughter make an appointment at the Counseling Center?

Setting up a first appointment is quite simple. Come by the Counseling Center during our normal hours and request an appointment. We can typically schedule appointments within the same week. Although, we prefer students to come to the Counseling Center to initiate services, for students who are currently out of the area or are unable to come by the Counseling Center, you can call 919-515-2423. However, we do have clinicians available to see students on an emergency basis. If the present situation is an emergency or if you feel you need to be seen urgently, we will be able to work the student into our Urgent Care Walk-in Service.

If your child is resistant to making seeking help, it puts you in the hard place of knowing that your loved one needs help and you so desperately want to see him/her become less distressed. It’s a helpless feeling for a parent. Continue to be supportive. Do not attempt to 'lighten' the situation by saying 'it will likely get better anyway'. If you feel it is necessary to inform your son’s/daughter’s RA or RD, communicate that to your son or daughter and be up front about it. Continue to listen and be supportive.

In exceptional circumstances where a son/daughter is judged to be at risk, either because of some references to suicide/death or by not caring for his/her basic needs, parents can facilitate mandated treatment through the court system. Counseling staff can help facilitate this. Thankfully, this is rarely needed as most students eventually see the need for seeking help. ->more info

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6. What options does my son/daughter have now that they are suspended or need to withdraw?

A student whose Grade Point Average on all courses taken at NC State is such that the student has been suspended may seek readmission under the rules outlined in the NC State Policy on Readmission of Former and Academically Suspended Undergraduate Degree Students. There are Five primary Options for the Student to be readmitted. ->more info

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7. What advice do you have for a parent that is having trouble letting go?

You can still worry, but try and let your child make their own decisions which means letting them suffer their own consequences. It will be hard to watch if you think s/he is making a bad choice, but allowing him/her to fail will help teach him/her how to make good choices. The next time, the choice will probably be a better one. Make sure you are there to support your child through the failure. That doesn't mean bail him/her out, but help them do whatever it takes for her/him to help him/herself out of whatever mess s/he has gotten into. Other Tips:

  • Accept your feelings as appropriate, and allow yourself to grieve if you feel like it.
  • Add something new for you into your life – establish new or renew old friendships, find some hobbies, set some new goals for yourself… focus the extra time you have on yourself.
  • Find support for yourself. Your partner, friends, or others going through the same experience may be good resources.
  • Indulge yourself a bit – you deserve it! It’s time for you now.
  • Be proud of yourself for helping your son or daughter get to this exciting new place in their life. You’ve given them what they need to prepare for this next step.

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8. What can I do to help my son/daughter who is having trouble adjusting to college?

For your son or daughter, college will likely be a period of intellectual stimulation and growth, career exploration and development, increased autonomy, self-exploration and discovery, and social involvement. During this period, your children may forge new identities or seek to clarify their values and beliefs. This may require an examination of self, friends, and family. It may also be a time for exploration and experimentation, and a period in which your children may question or challenge the values you hold dear. The changes your son or daughter may experience can occur quickly, as they begin to develop new peer relationships, gain competence in new areas, and learn to manage their independence. It is important to recognize that every child will experience his or her own unique set of challenges and adjustments, just as every parent will have different expectations for and reactions to their child?s college experience.

Some do's and don'ts:

Do talk to them about it as much as possible.
Don't belittle how s/he is feeling.
Do try to get to the root of the problem - roommate issues, workload is too hard, missing boy/girlfriend, doesn't "fit in" etc...
Don't let him/her come home often - it will take them out of the school routine making it harder for her/him to be there during the week.
Do encourage him/her to get involved in activities.
Do (if at all possible) plan a visit (either you there or him/her home) in about a month - it will give her/him something to look forward to
Do encourage him/her to take seek help on campus, an RA, counselor, favorite professor, etc...

If after a full semester, your child is still miserable, a transfer may be in order. Consider all your options!

Parenting Long Distance

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9. How can I help my son/daughter avoid getting in trouble with alcohol on campus?

Alcohol abuse is a real and pressing problem on college campuses all over the country. Parents may sometimes feel out of touch with their student's social habits in high school, an issue which is heightened when the student takes off for the no parents/no curfews environment of college. To avoid future tragedies, parents must talk to their students prior to their departure for college about the potential danger of alcohol abuse. The following websites, some of which are geared towards students, have useful information and facts that parents can use to prepare themselves for the necessary conversation about the pressures of college drinking:

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10. What can my son/daughter expect to experience throughout the year?

A YEAR AT COLLEGE: Heads Up for Parents

Along with the thrill of learning and the euphoria of young adulthood, college brings challenges. The typical college year has cycles of ups and downs in the level of challenge and stress experienced by students. Below is an outline of an academic year, emphasizing some common problem areas identified by the College’s student affairs personnel. Stress issues vary according to the individual, time of year, and class of the student. The more aware that parents are of the tides of the semester, the more they can do to normalize their student’s experiences and help them through them.

September Stressors
  • Homesickness, especially for those who have never lived away from home or have had a very happy childhood
  • Fears of inadequacy or not fitting in.
  • Longing for the strong friendships left behind at home or in high school.
  • Getting to know new people, making college friends, and finding an initial niche (someone to go to meals with, someone to hang out with).
  • Ending summer romances or maintaining long-distance romantic relationships.
    Adjustment to living with roommates.
  • Learning to take care of daily personal needs without parental direction or support:
    organization, laundry, expenses, eating well, health care, adequate sleep, housekeeping, responsible socializing, etc.
  • Challenges of managing freedom. Making lifestyle decisions regarding drug and alcohol experimentation, morality, class attendance, and social pressures.
  • Learning time management and dealing with the college work load, which is often
    surprisingly more than that of high school.
October Stressors
  • Academic demands increase prior to Fall Break; poor study and time management skills manifest themselves.
  • Consequences of poor judgment during early semester may arise (remorse over sexual behavior, notices about academic deficiencies, campus judicial system, etc.)
  • Mid-term pressures may weaken one’s immune system: colds, stress-related illnesses arise.
  • Some first-year students may experience depression and increased anxiety because
    adjustment seems too slow.
  • For student and their families, Fall Break is often the first trip home from school.
November-December Stressors
  • For first-year students the novelty is wearing off. They may begin to realize that life at college is not the ideal they imagined. Old problems may continue, and new challenges are added.
  • Roommate and social tensions may arise prior to vacations.
  • Colds, stress-related illnesses increase.
  • Most first-year students have an initial group of friends; others experience tension as friendships shift to other groups. Some may question college choice as loneliness and adjustment are still an issue.
  • Financial strain because of planned holiday gifts and travel expenses, funds from parents and summer earnings may have begun to run out.
  • Winter Break employment search begins.
  • Extracurricular time strain: seasonal parties, social service projects, and religious
    activities divert student energies.
  • Pressures increase as final exams approach and papers are due.
  • Roommate and social tensions increase as all students are under stress.
  • Romantic relationships: deciding how to weather the month-long separation.
  • Pre-holiday worries, especially for those who have concerns for family, those who have no home to visit, and for those who prefer not to go home because of family conflicts.
January – February Stressors
  • Readjustment to school and again being away from home security and friends.
  • Seasonal depression and lethargy are at their peak due to weather, darkness, lack of outdoor activities, isolation; college has lost its novelty.
  • Friends experience loss as some students leave to study abroad.
  • Colds, flu, and snow days may interfere with academic performance.
March Stressors
  • Social scene picks up; decisions increase regarding drug and alcohol use, morality, and time management.
  • Academic pressure may begin to mount because of procrastination, difficulty of
    coursework, and lack of time. Stress exhaustion or depression may occur.
  • Mid-term exams terms and papers are all due at once.
  • Roommate and social tensions may increase as all students are stressed.
  • Spring Break decisions, money issues, job or peer trip plans must be made.
  • Students want and need time to play or catch up academically. Spring Break provides needed relief.
  • Determining who to room with and where for the fall semester are of great importance and may cause stress. Roommate tensions may escalate.
  • Mid-semester grade deficiency notices are sent out.
April Stressors
  • Many students experience optimism because the second semester is perceived as on the downhill slope.
  • Spring fever sets in: students want to play and socialize.
  • Academic pressures continue to increase; papers and exams are piling up.
  • Colds, allergies, stress-related illnesses increase.
  • The full activities calendar invites participation and challenges time management.
  • Summer job and housing pressures begin.
  • Frustration and confusion may develop because of decisions necessary for choosing a major, pre-registration.
  • End of the semester nears; sadness begins due to anticipation of separation from friends for the summer or due to graduation.
May Stressors
  • Final exams begin; pressure to finish incomplete work.
  • Plans for summer school, travel, work, housing, must be in place.
  • Roommate and social tensions may arise prior to vacation.
  • Sadness over leaving friends, deciding the destiny of romantic relationships for the
    summer.
  • Worry over facing conflicts at home with family, making the transition back to living at
    home.
  • Satisfaction at having made it through another year!
Throughout the Year
  • Missing birthday celebrations at home
  • Missing holiday celebrations at home (Rosh Hashanah, Yom Kippur, Thanksgiving, Passover, Easter, etc.)
  • Missing family-specific traditions such as carving pumpkins, picking out the Christmas tree, going skiing over midwinter break
  • Feelings of being left out of decision making in family matters, important or not (buying a new car, putting pet to sleep, getting new pet, reassigning bedroom space, making choices about vacation)

Patience and understanding on the part of the family at home can go a long way in empowering first-year students to ride these tides of the academic year.

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11. How can our family make visits home go smoothly?

Both you and your son or daughter are likely to be having mixed feelings about visits home after they have been in college for some time. Excitement and trepidation are likely to top the list. Both you and your college student have gone through changes since college began. Expecting the same rules or same ways of interacting to remain unchanged during periods when home is likely to result in conflict. The following resources provide topical information on how to make visits go smoothly.

How to keep the Holidays Happy. (University of Kansas)

When College Kids come Home for the Summer. (MSNBC)

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12. Where can I find additional information?
  • Books:
    • Letting Go: A Parent's Guide to Understanding the College Years By Karen Levin Coburn and Madge Lawrence Treeger. © 2003 – 4th Edition
    • Don't Tell Me What to Do, Just Send Money by Helen Johnson and Christine Schelhas-Miller © 2000 Griffin
    • Once my Child, Now my Friend by Elinor Lenz © 1985 (reissue) Warner Books
    • You’re On Your Own (But I’m Here if You Need Me): Mentoring Your Child During the College Years By Marjorie Savage © 2003 Fireside
    • When Your Kid Goes to College: A Parents Survival Guide By Carol Barkin © 1999 Avon

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Counseling Center
2815 Cates Avenue
Campus Box 7312
Raleigh, NC 27695-7312
919.515.2423
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last updated 7/12/04