Quality Management
Adhocracy The Power to Change
Robert H. Waterman, Jr.
Whittle Direct Books, Knoxville, TN (1990)
"Simply put, ad hoc organizational forms are the most powerful tools we have for effecting change. The clout of even the most aggressive chief executive pales by comparison - if adhocracy is well run... A manager who can launch a task force, keep it on track, and get results without uprooting sound bureaucratic infrastructure - that is a manager with a bright future."
A Passion for Excellence
Tom Peters and Nancy Austin
Random House, Inc., New York, NY (1985)
This book highlights the methods and accomplishments of those who have always had "the leadership difference," as well as those, mounting in number, who have recently turned their organizations around.
Continuous Quality Improvement
Dean Hubbard
Prescott Publishing Co., Maryville, OH (1993)
This book is the first of its kind - written by pioneers who are actually applying the principles of Total Quality Management to their various educational settings.
Dr. Deming; The American Who Taught The Japanese About Quality
Rafael Aguayo
Carol Publishing Group, New York, NY (1990)
This book is about Dr. W. Edwards Deming, the American who taught the Japanese about quality and became the prime catalyst behind the incredible success of Japanese industry. This book introduces Deming and his crucial management lessons to a wide audience. Using a wealth of examples, the author shows how Deming's principles can transform American industry into a leader in quality goods and services.
Empowering Innovative People: How Managers Challenge, Channel, And Control the Truly Creative Talent
Karl F. Gretz - Steven R. Drozdeck
Probus Publishing Company Chicago, IL (1992)
The authors have set forth managerial concepts that can be applied company-wide. Organized and presented to envelop all the important aspects of managing and fostering creative and innovative employees. This book is in seven sections and will show you how to: recognize, obtain and use a valuable asset; become even more creative; manage the creative individual; communicate with creative personnel; lead and motivate creative personnel; coach and counsel the creative employee; monitor and evaluate the creative process.
Intellectual Capital
Thomas A. Stewart
Doubleday/Currency, New York, NY (1997)
This is a ground breaking book, visionary in scope and immediately practical in application. It offers powerful new ways of looking at what companies do and how to lead them. This is the first book to show how to turn the untapped, unmapped knowledge of an organization into its greatest competitive weapon.
Juran On Quality By Design
J. M. Juran
The Free Press, New York, NY (1992)
Building on the experiences of scores of companies and hundreds of managers, the author, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy-service, manufacturing, and support-he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality.
Kaizen: The Key to Japan's Competitive Success
Masaaki Imai
McGraw-Hill Publishing Company, New York, NY (1986)
It is KAIZEN, that is the simple truth behind Japan's economic "miracle" and the real reason the Japanese have become the masters of "flexible manufacturing" technology - the ability to adapt manufacturing processes to changing customer and market requirements, and do it fast.
Leadership When The Heat's On
Danny Cox and John Hoover
McGraw-Hill, Inc. New York, NY (1992)
This book will give you detailed advice on how to: develop a high-achievement leadership style that builds the confidence of both your staff and your superiors; set achievable goals to increase efficiency and productivity; build a motivated, high-performance team beginning with your current staff; keep morale high, even under adverse conditions; master one six-step process that will enable you to solve any problem; stimulate new ideas from your staff through "story boarding: and "imagine" techniques; make the toughest decisions, while keeping your people "on board" and open to change; find creative ways to best the competition.
Management Of The Absurd
Richard Farson
Simon & Schuster, Inc., New York, NY, (1996)
In this book the author presents a series of management paradoxes designed to challenge conventional wisdom and encourage managers to reexamine their assumptions about effective leadership.
Managing The Total Quality Transformation
Thomas H. Berry
McGraw-Hill, Inc., New York, NY (1991)
This book is a pioneering resource that answers the clarion call for an exceptionally complete, easy-to-follow action plan which can help to reverse the downward spiral of poor quality in both service and manufacturing businesses.
Real Time Strategic Change
Robert W. Jacobs
Berrett-Koehler Publishers, Inc., San Francisco, CA (1994)
This book advocates a fundamental redesign of the way organizations change and provides a practical, hands-on, step-by-step roadmap through the entire change process.
Reengineering The Corporation
Michael Hammer & James Champy
Harper Business, New York, NY (1993)
This book offers nothing less than a brand-new vision of how companies should be organized if they are to succeed-indeed even survive-in the 1990's and beyond.
Strategic Benchmarking
Gregory H. Watson
John Wiley & Sons, Inc. New York, NY (1993)
This book goes beyond the simple "how to" of the process to show managers exactly how benchmarking fits into long-term strategic planning.
The Deming Management Method
Mary Walton
The Putnam Publishing Group, New York, NY (1986)
Whether you're the owner of your own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. How? By following the principles of this book.
The Oz Principle
Roger Connors, Tom Smith, Craig Hickman
Prentice Hall, Englewood Cliffs, NJ (1994)
In this timely, no-holds-barred book, three of the nation's leading experts on how to achieve corporate excellence deliver a badly needed antidote for the "culture of victimization.