How to Install Alertus Desktop Notification Software

Installation Requirements

  • Network connectivity (Wireless, Wired or Guest Wireless)
  • Operating system of Windows 8, 7, Vista or XP; or Mac OS X
  • Approximately 7 Mbs or free hard disk space
  • Access to a user account with administrative rights to install the application

*If you are on a University owned computer and do not have administrative rights, contact your LanTech for access to Alertus

Installation Instructions

Windows Systems

  1. Go to download link
  2. An Installation Wizard will appear that will guide you through the setup process.
  3. Verify Alertus is running by checking the yellow Alertus icon in the system tray.

Special Windows 8 Instructions

.Net 3.5 Framework must be installed for Alertus to work on machines running Windows 8

Installing the .NET 3.5 Framework on Windows 8

  1. Click on the Desktop tile.
  2. Hover the mouse over the bottom right corner of the screen. Choose Settings from the menu that appears.
  3. Choose Control Panel.
  4. Select Programs.
  5. Choose Programs and Features.
  6. Select Turn Windows features on or off from the list on the left.
  7. Select the box next to .NET Framework 3.5 (includes .NET 2.0 and 3.0).
  8. Click Ok.

Macintosh Systems

  1. Go to download link
  2. A disk image will be downloaded containing the installer.
  3. Double-click to install the alertus-desktop-osxalertus-desktop-osx-2.9.29.1300.dmg file.
  4. A folder should open containing the alertus-desktop-osx-2.9.29.1300.pkg file.
  5. Double-click the AlertusDesktopAlert.pkg to launch a Wizard that will guide you through the setup process.
  6. It’s fine to delete the AlertusDesktopAlert.dmg installer file from your computer’s desktop after the program has been successfully installed.
  7. Verify Alertus Desktop is running by checking for the yellow Alertus icon in the Apple menu bar.
  8. If you don’t see the yellow Alertus icon in the Apple menu bar, go to your Applications folder and double-click the Alertus application.

 

Questions or Problems with the Alertus Desktop Notification Software?
Contact the NC State HelpDesk at help@ncsu.edu or 919-515-HELP (4357)