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Crisis Communication Plan

The NC State Crisis Communication Plan provides the basis and guidelines for the activation, functions, and responsibilities of the Crisis Communication Team associated with response to developing campus emergencies. The following provides an overview of plan contents.

TABLE OF CONTENTS

1. PURPOSE
2. OBJECTIVES OF THE PLAN
3. PROCEDURES

  • 3.1 Assessment
  • 3.2 Assembling Crisis Team

4. RESPONSE

  • 4.1. Designate a spokesperson
  • 4.2. Draft a fact sheet
  • 4.3. Notify key constituencies
  • 4.4. Assign members of the Crisis Team
  • 4.5. Alert the media.
  • 4.6. Establish Crisis Communication Command Center
  • 4.7. Photography
  • 4.8. Radio responses
  • 4.9. Other spokespersons
  • 4.10. Internal communications
  • 4.11. Alternative communications
  • 4.12. Switchboards
  • 4.13. Rumor control
  • 4.14. University radio

5. ONGOING PROCEDURES DURING CRISIS
6. AFTERMATH COMPONENT

  • 6.1. Communications
  • 6.2. Clean Up
  • 6.3. Facility Evacuation/Operational Shutdowns
  • 6.4. Updates