NC State University Mail Services

Accountable Mail

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Accountable Mail includes all Certified, Registered, Insured and Overnight Express mail. Critical mail for these categories should be bundled separately or placed on top of the bundle of outgoing mail to insure immediate processing. 

(a) Certified Mail - provides you with a mailing receipt and a record of delivery, which is maintained at the recipient’s post office for two years. Return receipts are available for an additional fee. Certified mail service is available only for First Class Mail. No insurance coverage is provided. A numbered label and completed receipt must be affixed. You can obtain labels from Mail Services. 

(b) Registered Mail - the registered mail system is designed to provide added protection for valuable mail. Postage insurance may be purchased to cover articles valued up to $25,000. Registered mail is the most secure mail the Postal Service offers. It incorporates a system of receipts to monitor registered articles from the point of acceptance to delivery. Return receipts and restricted delivery services are available for additional fees. Padded envelopes, spun-bonded envelopes and envelopes made of plastic or glossy material are not acceptable for domestic registered mail. Added security may delay delivery by 24 - 48 hours. 

(c) Return Receipts - A return receipt is your proof of delivery. It is available for insured, certified, registered and domestic Express mail shipments. The return receipt identifies the article number, who signed for it and the date it was delivered. Be certain to identify your box number and department on any return receipts so we can route them back to you. 

(d) Insured Mail - You can obtain payment for domestic mail that has been lost, rifled or damaged by having it insured. You can buy insurance up to $5000 for Standard mail, Priority mail and First Class mail rates. Express Mail includes $500 insurance at no extra charge.  If you would like to insure your package for $200 or under, use the black Insured Mail-Domestic Only slip.  If you would like to insure it for more than $200, please use the blue Insured Mail-Domestic Only slip.

(e) Express Mail - Use this service when reliability and speed are paramount. Available from the United States Postal Service, it reaches all major markets in the United States and most foreign countries. Express Mail, which can be used to ship letters, documents and other mailable items, carries document reconstruction insurance at no additional cost. You may mail up to 70 pounds. 

Mail for this service must be delivered to Mail Services by 2:45 pm to make the day’s mailing. A completed postage charge form should accompany each piece. 

Delivery is guaranteed by the United States Postal Service and provides for a full postage refund if the item is not delivered on time. 

International deliveries vary by country of destination. No guarantees are offered by the US Postal Service since they have no control over foreign delivery systems. There is no provision for a refund. 

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