Welcome to the FAQ Webpage. The categories listed on the side bar are linked to questions and answers concerning each selection. Please choose a category of interest to find answers to the most common questions under that category. If you still have questions or concerns you can email us at ncsuparents@ncsu.edu or call our Parents' HelpLine toll-free at 1-877-568-5733.

When is tution due?

When will my student receive a bill?

Where can my student park on campus?

When do students get their room assingments?

Can my student move in early/late?

Can my student change room assignments?

What kind of furniture is provided in each room?

What kind of computer hook-ups are in the residence halls?

My student has a bad roomate situation. What can he/she do?

Is alcohol/smoking permitted in residence halls?

Who can I talk to about financial aid?

When will my student receive his/her financial aid?

Can my student join a fraternity/sorority? When is rush?

My student's health record is not up to date. What can i do?

Does NC State offer student health insurance?

What meal plan options are available for my student?

Are the dining halls open to all students?

When/where can my student get his/her Dining Card?

How does the AllCampus Card work?

Does unused meal plan/Board Bucks money roll over to the next year or get refunded?

What Communication Technologies offers to NC State students?

How can I get my student records including grades and schedules?

Why aren't grades mailed to students?

What are the Banks/ATMs on campus?

Who do the parents notify if their is an illness or emergency in the family?

Who do we contact for letter verifying that our child is a student at NC State University?

When is the yearbook sent out?