Welcome to the FAQ Webpage. The categories listed on the side bar are linked to questions and answers concerning each selection. Please choose a category of interest to find answers to the most common questions under that category. If you still have questions or concerns you can email us at ncsuparents@ncsu.edu or call our Parents' HelpLine toll-free at 1-877-568-5733.

Pls see the url http://www.ncsu.edu/for_students/for_parents/vip/banks.html

Q.Who do the Parents notify if there is an illness or an emergency in the family?

A. Parents & Families Services is responsible for documenting and verifying the anticipated excuses(religious observances,official university functions, etc) and emergencies(death or serious illness in the family).
When calling, you should have your student's identification number, the reason why they are out and when they are expected to return.
You should also communicate to your children that , our department is just informing the instructors of the student's absences, it is the responsibility of the students to contact their professors to make up work and assignments.

For more information and questions, you may contact Parents & Families Services at 515-2441 or toll free at 877-568-5733.

Q. Who do we contact for letter verifying that our child is a student at NC state University?

A.The best way to receive a letter verifying full time enrollment is for the student to come into the Department of Registration and Records(1000 Harris Hall).We can print the verification letter immediately for the student.The student only needs to provide us with a picture ID(of any kind) and their social security number.

You can also request a verification letter by calling (919) 515-2572.We will need the students social security number and the address in which the letter is to be mailed.If you request by phone there is usually a 24 hour turn around before the letter is mailed.

Q. When is the Year book sent out?

A. Generally the Year book is sent out at the end of the Fall semester.