Parents' Frequently Asked Questions
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Helping My Student Make the Best Housing Choices
- What are the benefits of living on campus?
- When can my student apply for on-campus housing?
- Can we see inside a residence hall before deciding which one to request?
- How are room assignments made?
- Are single rooms available on campus?
- Is Internet and Cable TV service available on campus?
- Whom do we contact if my student needs an ADA accommodation?
How can I help my student with Housing Options?
- Where can parents review the Housing Agreements?
- What is the process to cancel the application/assignment?
- What is the process to appeal a housing charge?
- What is a Living and Learning Village?
Helpful Direction For My Student
- How can the Resident Advisor (RA) help my student?
- What is the roommate agreement?
- Can my student get around without a car?
My Student's Room and Area
- Is the room furnished?
- What are the guidelines for decorating my student’s room?
- What size carpet do we need for the room?
- Do roommates share a closet?
- Are bathrooms shared in corridor-style residence halls?
- Where are laundry facilities located?
- What if I have an accessibility request?
My Student's Safety
Staying in the Loop About What's Happening On Campus
- What services are near NC State?
- How can parents stay informed about campus life?
- Are the residence halls open during scheduled breaks?
What are the benefits of living on campus?
Living on campus means being at the center of everything – right in the heart of NC State. Your student will find dining halls, the library, convenience stores, and student centers all within walking distance. And, there’s more!
- Easy-to-access transportation without paying for a drop of gas
- State-of-the-art exercise facilities to include options such as kayak trips and camping expeditions
- A first-run movie theater right on campus – with the latest and greatest releases
- A built-in community of friends and mentors who celebrate the spirit of diversity
- Closer accessibility to mentors, professors and tutorial resources
Everything your student needs is just a short walk or bike ride away!
When can my student apply for on-campus housing?
Once your student is accepted by NC State, he/she can apply for on-campus housing. There is no cost associated with applying. Given the demand for housing, we encourage students to complete the Housing Application early. Please note that the Housing Agreement is inclusive of both the fall and spring terms.
Can we see inside a residence hall before deciding which one to request?
University Housing has a model room in Owen Hall, which is a corridor-style residence hall. Students and parents will be able to view the model room as part of the daily tours from the Joyner Visitor Center. Virtual tours of each hall are also available. Descriptions of the residence halls can be found here. Descriptions of the apartments can be found here.
How are room assignments made?
Room assignments are based on the date the Housing Applications are received. We compare students’ personal preferences with their preferred locations and match them with other students of like preferences.
Are single rooms available on campus?
There are few single rooms in the residence halls. Students with ADA concerns have first priority, followed by students with medical issues and supporting documentation. If single rooms should still be available, we will work with those who have indicated a need for a single room through the “special concerns” text box on the Housing Application.
Is Internet and cable TV service available on campus?
Internet
Each resident's room is equipped with Residential Network (ResNet) service. ResNet is the university network that connects the student to the Internet and is faster than most cable and broadband connections. ResNet is a mandatory charge and is an additional charge to the cost of housing.
Wireless availability is continuously increasing on campus. All residential buildings include at least one wireless “hotspot”, usually in a lounge or lobby. Many other buildings on-campus are also wireless, such as the student centers and dining facilities, as well as numerous outside meeting spaces.
Cable
Cable is an optional service that is billed separately from housing. Visit the ComTech Web site for more information.
Whom do we contact if my student needs an ADA accommodation?
Please be sure to note the ADA accommodation on the Housing Application. The Assignments office will contact your son or daughter regarding their need. You may also contact our office at (919) 515-2440, by email to housing@ncsu.edu, or by fax to (919) 831-3542.
Where can parents review the Housing Agreements?
The Housing Agreements are located here.
What is the process to cancel the application/assignment?
Click here for information on how to cancel your application/assignment.
What is the process to appeal a housing charge?
To request an appeal, the student must complete the appeal petition (pdf) and return the completed petition to University Housing by email or fax (919) 831-3542. Once the petition is received, it will be reviewed, and the student will be informed of the decision by email.
What is a Living and Learning Village?
Our nine Living and Learning Villages, created to cultivate students’ passions ranging from science and
education to engineering and the arts, excel in helping Village residents integrate book smarts with real-world, hands-on experience.
More information about each Village is located on the Villages page.
How can the Resident Advisor (RA) help my student?
RA responsibilities include building community among residents, connecting students to the University and serving as key resources in emergencies. If your student has a concern or interest about University Housing or the University, the RA or Residence Director of his/her building should be the first contact to help with resolution.
What is the roommate agreement?
Click here to learn about the roommate agreement.
Can my student get around without a car?
Wolfline is NC State's bus service which is tailored to student class schedules, but also serves the general public fare-free. Wolfline buses operate every day when classes are in session, serving all three campuses, two park & ride lots, and campus housing. Go here for route information and how to find out where your bus is right now.
Each student has a bed, desk with chair, and dresser/wardrobe for his/her individual use. Each room has a micro-fridge that is shared.
What are the guidelines for decorating my student's room?
Please see Community Standards for Personalizing Your Room.
Students may put up curtains with a tension rod. Flat screen TVs may not be mounted on walls or ceilings.
What size carpet do we need for the room?
Every room is different. We encourage students to bring rugs no larger than 8' x 11'.
Closet space is shared and limited. Students are encouraged to bring seasonal clothes when applicable. As the seasons change, items can be picked up or taken home during the different academic breaks.
Are the bathrooms shared in corridor-style residence halls?
Yes, bathrooms are shared. There are bathrooms on each floor/wing with appropriate gender designations.
Where are laundry facilities located?
Each residence hall has a laundry room with multiple machines. The washing machines are high efficiency, front loading machines which require HE detergent. Your student may use their All Campus Card or coins to operate the machines.
What if I have an accessibility request?
University Housing is dedicated to providing campus living space for students with disabilities who request ADA-accessible rooms.
For more information, please see ADA Accommodations under Prospective or Current Students on the University Housing website. Once
we receive your request for an accessible room, a member of the Housing Assignments office will contact you.
If you have questions, please send us an email or call (919) 515-2440.
Who is responsible for campus and fire safety?
Campus safety is a shared responsibility. University Housing partners with University Police and Campus Fire Protection to educate residents about safety issues. Some common sense things to remember are: always keep your room locked; never let someone you do not know into the building; always travel at night using lit paths and walk in a group. Additional information can be found on the Documents and Brochures page of the Campus Saftey website.
Each residential building is equipped with state-of-the art smoke detection and fire suppression systems that are linked to the University Police office. All facilities hold unannounced fire drills once each term allowing residents to practice evacuation procedures for their building.
Does the University insure students' belongings?
The university does not insure residents' belongings. You may want to check if your homeowner’s insurance will cover your student’s belongings at school. Property Insurance is also available from most insurance companies.
What services are near NC State?
NC State is located close to downtown Raleigh and there are many amenities on or near campus such as ATM machines and banks, a variety of eateries and grocery stores, post offices and several shopping centers. These are accessible by foot, bus service or by vehicle. To learn more about the Raleigh area, check out About Raleigh, NC.
How can parents stay informed about campus life?
Bookmark the University Housing website on your computer's web browser. Announcements, campus and local events are posted weekly. You may also check the university calendar and the online Wolf’s Den Newsletter for parents, published each semester. In addition, the Office of Parents & Families Services provides programs and services to help parents stay informed about and involved in campus life.
Are the residence halls open during scheduled breaks?
All residence halls will close during the Thanksgiving holiday, winter break and spring break. See Holiday closings for detailed information. Wolf Village Apartments do not close during breaks.
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