Keys & Access Devices
When you check into your residence hall or apartment, you will receive keys/fob that will allow you appropriate access to your building, mailbox, apartment (if applicable), and room. In some buildings with electronic access systems, your All-Campus ID Card will be activated to allow access. All exterior entrances are kept locked for security purposes. For your own security, be sure to lock your door(s) whenever you leave your room/apartment and carry your keys and fob (if applicable) at all times. Unauthorized duplicating, lending or borrowing room or building keys and fobs is prohibited. Remember to carry your keys, fobs and/or ID card at all times.
Berry, Becton and Bagwell residence halls and Wolf Village apartments have a keyless entry system for all exterior doors, elevator lobby doors, and interior hallway doors. Residents are issued a key fob or will have their All-Campus ID Card activated in a manner that permits access to all three residence halls and all eight apartment buildings, respectively. Syme, Gold and Welch residence halls have a common-area key. The common-area key allows students to share hall facilities. Although the key fobs and common-area keys give residents access to use these shared facilities, students still need to abide by the visitation policy of the accessed building.
If you lose your key or fob, you are required to immediately obtain a temporary replacement from your 24-Hour Service Desk. You can receive a new programmed Student ID from the NCSU Card Access office. Upon receiving your new Student ID Card, you must return the temporary fob that was issued to you from the 24-Hour Service Desk. If you cannot produce the key or fob (which was issued to you upon check-in) within 24 hours, your room will be re-cored and your student account will be charged accordingly. If the temporary key or fob is not returned, your lock will be changed and your key fob will be deactivated for security reasons, and you will be billed by the University Cashier's Office. Whenever a lock is changed, Facilities Operations' Lock Shop employees will leave a notice on the appropriate door. New keys and/or key fob can then be obtained at your 24-Hour Service Desk. For replacement of All-Campus ID Cards go to the Student Identification Card office at the West Dunn building.
If you are locked out of your room or leave your key or fob at home, you may obtain a temporary one from your 24-Hour Service Desk. If the key/fob is not returned within the specified time, your lock will be changed, your fob will be deactivated and you will be billed by the University Cashier's Office. Keys or fobs issued for lockouts must be returned to the 24-Hour Service Desk within the specified time to avoid a lock change and charges. If you are locked out and the desk is closed, contact the RA on duty in your building or area. The appropriate staff member will then be contacted to assist you with access to your room. Abuse of this service may result in disciplinary action and/or a lock core change.
Residence hall building entrance doors are locked 24 hours a day. Wolf Village lobby doors are unlocked during the day, but you need your ID card to gain access beyond the lobby area. This action is an important crime prevention effort, and your support and cooperation in helping to keep residents and their property safe and secure is requested. If you discover that an entrance door is propped open, shut it or seek assistance from a staff member. Never open an entrance door for someone else. Residents of the hall or apartment community can open the door with their keys, fob and/or ID card and legitimate guests should be escorted into the building by their hosts. Courtesy phones are located on the exterior of most halls and in Wolf Village apartments so that guests can easily contact residents, arrange for access, and be escorted when they come to visit. Hall staff will discuss other safety strategies with you during floor meetings. We encourage all students to become actively involved in Community Watch and other crime prevention programs. In the event your key is lost together with your student ID, staff will initiate an emergency lock change due to the increased security risk.