Submit a Work Order

How to Submit a Work Order

If the situation is an emergency, follow these steps:

• During business hours (Monday-Friday, 8 am-5 pm), call (919) 515-3040 to state the emergency.
• After hours, contact your 24-hour service desk (see the chart below).
• Greek Village residents should contact the Greek Life Chapter Resident Advisor on-call at (919) 622-8175 for all after hours emergencies.
• All telecommunications issues (such as phone, internet or cable TV problems) should be submitted directly to Communications Technology at (919) 515-7099.  
• All housekeeping issues should be reported directly to the 24-hour service desk.

Submit a Non-emergency Work Order

  Submit one Work Order per task. Multiple requests per work order may be rejected. To submit a Work Order, follow the directions below:

1. Click on the Submit a Work Order link to enter a request.

1. Enter your full name or the name of the person to contact about this request. (Note: If you have submitted a previous request, your information may already be populated.)
2. Enter a phone number where we may contact you regarding this request.
3. Enter an e-mail address where we may contact you regarding this request.
4. Select the Facility area where you need work performed from the drop down menu.
5. Select the Building where work is to be performed.
6. Select the Location Asset where work is to be performed.
7. Select the Request Type Description from the drop down menu.
8. Give a full description of your request. (Note: If you do not provide sufficient information for your request, it may be rejected.)
9. Set the Notify Me option if you would like to receive email updates about your request.
10. Click the Submit button to receive your Request Number. Please record this number for your records. If opted to be notified, you will also receive an email once your request is received. (Note: If you do not receive a request number, you have not successfully submitted a request.)

If you have specific questions about how to enter your request, contact your 24-hour service desk at the number listed for your building: