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Name and/or Address Changes

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Address and/or Name Changes-Updating Benefits Vendors

By updating your address in the MyPack Portal and/or having your name changed in the MyPack Portal the following vendors will be receive your address and/or name change automatically:

  • Teachers’ and State Employees’ Retirement System
  • State Health Plan
  • NCFlex (dental, vision, flex spending, NCFlex life, AD&D, critical illness, cancer)
  • MetLife Group Term Life Insurance
  • Hyatt Legal Plan
  • Liberty Mutual Long Term Disability
  • Standard Long Term Disability


For the following benefits, please update your address and/or name by calling the vendor directly:


Automobile & Homeowners Insurance (Traveler's) 919-847-4909
TIAA-CREF ORP or 403(b) 877-267-4505
Fidelity ORP or 403(b) 800-343-0860
Valic ORP 800-448-2542 
Lincoln Financial ORP 866-419-7202
Prudential 401(k) & 457 866-627-5267



Last Edited: January 28th, 2013