Temporary Employee Guidelines
You are joining the Wolfpack as an important member of the team. Your role through University Temporary Service (UTS) is critical to the day-to-day operation of the University. During an assignment, you may
- Fill in for unexpected or scheduled staff shortages
- Provide crucial support during a work surge, or
- Complete a special project.
Your skills and experience will guide you to success. The role you play in the team will support NC State's threefold mission of teaching, research, and extension.
Note: If you are interested in permanent employment, you must complete a separate application and follow the established guidelines and procedures.
- Your Responsibilities
- UTS Responsibilities
- Adverse Weather Policy
- All-Campus Cards
- Breaks and Lunch Policies
- Direct Deposit
- Equal Employment Opportunity
- Holiday Information
- Safety in the Workplace
- Time Off
- Timesheets and paychecks
- Violence in the Workplace
Please keep this information sheet for your records.
Accuracy, integrity, and honesty are required during the entire employment process and while employed at NC State. This includes information you provide on your application, during the interview, on your time sheet, on reports, and on department records.
UTS holds very high workplace standards for its employees. You are expected to conduct yourself in a professional manner at all times. This includes
- Keeping UTS and the site supervisor informed of any schedule variations
- Following supervisory instructions
- Staying on-task to the assigned job duties unless otherwise specified by your site supervisor
- Restricting personal business to a minimum while at work
- Performing your assigned job duties in a satisfactory manner
- Maintaining appropriate appearance and personal hygiene, etc.
- Following appropriate telephone procedures
- Absolutely no long-distance telephone calls from NC State telephones
- No use of personal cell phones while at work (turn the ringer off!)
Any use of University property, equipment, phones, and vehicles must be work-related and authorized. Any reproduction or copying of University documents must also have prior approval.
Employment counselors are available in Human Resources to discuss your permanent application and to provide assistance in your permanent job search.
Because UTS maintains personnel records, please notify UTS of any changes in your personal information and provide copies to UTS for your file. If you provide copies of any information to your Site Supervisor, also provide a copy to UTS to maintain in your file.
UTS conducts workshops and classes periodically for temporary employees to gain additional information regarding the employment process at NCSU or to enhance job skills.
Both UTS and the Site Supervisor provide supervision to temporary employees. Although you have a Site Supervisor when on assignment, UTS remains your primary employer. Any concerns should be directed to the UTS staff or UTS Manager.
UTS staff is available to assist you during the employment process.
Your personnel files and timesheets are confidentially maintained in the UTS office. UTS will verify your employment as needed. Keep UTS informed when you have any changes and provide any necessary documentation to UTS for your file.
Any concerns or questions you may have about your assignment can be directed to UTS. You may receive coaching from both your site supervisor and your Placement Specialist. If you have received conflicting information and need assistance, please contact your Placement Specialist or the UTS Manager.
NC State maintains its own Adverse Weather Policy. Employees should contact their supervisors when adverse weather strikes.
Note: Temporary Employees are not paid for time missed due to adverse weather.
All-campus cards may be required for your assignment. If you are required to have an ID, your Site Supervisor will provide you with a letter to take to the Dunn Building. When the assignment is completed, you must turn in the ID. If you are issued any keys, they must be turned in at the completion of your assignment.
Attendance and tardiness are the most common reasons for termination of employment status with UTS. Departments request temporary employees to cover worker shortages or work surges.
Generally, there are critical needs within the department that need to be handled. When a temporary employee fails to show up on time, or fails to show up everyday, this has a negative impact on the department's work flow. You are expected to work all the hours and days you are scheduled. Time off or any other expectations need to be discussed with both your Site Supervisor and your Placement Specialist. Even though you are assigned to a department on campus, you are an employee of UTS.
Breaks are necessary in some work situations, and you may have one 15-minute break for every 4 hours that you work when workload permits. Schedule the break with your supervisor and receive approval. Breaks are not guaranteed, and the Site Supervisor may restrict your break(s), if it is determined to cause a hardship for the department.
Lunch is a required part of your work schedule, if you work more than 4 hours in a day. The minimum lunch is 30 minutes of unpaid time. Most departments and schedules permit a 1-hour lunch. Verify your scheduled lunch with your Site Supervisor and indicate the time spent at lunch on your time sheet.
UTS Employees are required to sign up for Direct Deposit. This is a condition of employment. Forms will be provided to you when registering for employment with UTS or fill out a Direct Deposit Enrollment and Change Form. Failure to complete all necessary forms can result in termination.
Temporary employees keep the same holiday schedule as the rest of the University.
Temporary employee's do not receive holiday pay, but they will receive time-and-a-half, if they work on a holiday, provided the holiday does not fall on a weekend.
Parking on any campus can be a challenge. As a UTS employee, you are eligible to receive an authorized parking application. Take this application to the Transportation Department to purchase your parking pass. Currently the parking fee is $2 per day or $26.50 for a month for temporary employees. All employees, both permanent and temporary, are required to pay for parking. To renew your parking permit, go directly to the Transportation Office. You do not need an additional authorization form from UTS.
Note: If you purchase more days than you need, no refunds are available.
UTS wants to ensure a safe work environment for you. Every employee, student, and visitor at NC State must share in the responsibility of maintaining a safe environment for all. Please monitor your work area and report any actions that compromise safety. This includes
- Unauthorized possession and/or consumption of alcohol, drugs, weapons, or explosives.
- Evidence of drug/alcohol use
- Willful damage or significant damage to University property
- Failure to comply with safety policies and procedures.
If you are found to have violated safety policies, your employment status may be terminated.
We offer competitive wages according to the type of work you are performing.
Our employees are paid biweekly on alternate Fridays. Employees are also eligible for overtime and are compensated at time and one-half for hours worked in excess of 40 in a week.
Note: The Hiring Supervisor must approve hours worked in excess of 40 in a week in advance.
Scheduling Conflicts may be unavoidable; however, when these conflicts are significant, you may not be eligible for placement through UTS. After each assignment, UTS reviews your attendance and evaluation. We then determine your eligibility for future placement. When necessary, you will be terminated from UTS.
If you are discharged from UTS for grossly inefficient job performance or for personal conduct, you may also become ineligible for employment with NC State. If you have a question regarding your discharge from UTS, please contact the UTS Manager.
Attendance and tardiness are the most common reasons for termination of employment status with UTS.
Departments request temporary employees to cover worker shortages or work surges. Generally, there are critical needs within the department that have to be handled. When University Temporary Service (UTS) assigns temporaries, and they fail to show up on time or fail to show up every day, this has a negative impact on the department's work flow. You are expected to work all the hours and days you are scheduled. Any exceptions should be discussed with both your Site Supervisor and your Placement Specialist.
Note: Remember, even though you are assigned to a department on campus you are an employee of UTS.
Sometimes, you can't help being away from your assignment.
- You may have an interview or appointment during working hours.
- Perhaps you have a scheduling conflict.
- It's January, and the weather prediction is for adverse weather.
Interviews for permanent positions may need to be scheduled, and it is understood that many temporary employees are seeking permanent employment. If this applies to you, please discuss this with your Placement Specialist. We will discuss this situation with your potential Site Supervisor to make sure they offer some flexibility and understanding regarding potential interviews.
Doctor's appointments or other appointments may need to be scheduled while you are employed with UTS. Always let your Site Supervisor and Placement Specialist know about the appointment as soon as it is scheduled.
General guidelines: If you work until 2:00 pm, schedule appointments for after work. If you have an 8:00 appointment, report to work as soon as the appointment is completed.
Note: Advance notice is required. Please do not call at 7:00 am to report you will be out all day for an appointment.
Scheduling conflicts may be unavoidable; however, when these conflicts are significant, you may not be eligible for placement through UTS. After each assignment, we review your attendance and evaluation. We then determine your eligibility for future placement. When necessary, we will terminate you from UTS.
Adverse weather is always a possibility. It is your responsibility to be aware of your assigned department's policies. During adverse weather conditions, employees should call 513-8888 to determine whether the University will be open or closed.
If the University is open under adverse weather conditions, you should contact your Site Supervisor to let them know whether or not you are reporting to work. If the University is closed, you should not report to work.
On paydays during an adverse weather event, please contact 515-2135 first to find out when and if paychecks will be distributed. You do have the option of signing up for Direct Deposit of your paycheck, which will eliminate payday problems associated with adverse weather.
Note: You will not be paid for hours not worked during periods of adverse weather.
UTS processes timesheets and paychecks on a bi-weekly schedule. Employees are responsible for
- Filling out a timesheet,
- Obtaining the Supervisor's signature, and
- Turning it in at Human Resources at the end of each pay period.
Note: Late timesheets are processed last, which could result in a late paycheck.
Temporary employees are required to sign up for Direct Deposit of their paychecks.
Use of University property, equipment, phones, and vehicles must be work-related and authorized. Reproduction or copying of University documents must have prior approval.
All campus employees, students, and visitors are expected to treat others with courtesy and respect at all times. Any verbal or physical abuse conducted on the campus will not be tolerated, and appropriate action will be taken.
It is your responsibility to report any inappropriate activity or actions you witness or are involved in, including
- Physical or verbal threats
- Use of profane or abusive language
- Harassment of any nature
- Blatant disrespect towards any person.
If you are found to have committed any act of violence, your employment status may be terminated without notice.
If you are injured while on an assignment through UTS, you should report your injury to your Site Supervisor and to UTS immediately. Your Site Supervisor is responsible for processing the claim. If you would like to see a doctor regarding your injury, you may seek medical attention at
- Blue Ridge Primary Care
- 3126 Blue Ridge Road, Suite G-100
- Phone: 783-9600, M-F 8:00 am - 8:00 pm, Sat. 9 am - 5:pm.
- Employment decisions are made without regard to race, color, sex, disability, religion, or national origin.
- The University complies with all applicable legislation prohibiting discrimination in employment.
- Persons with disabilities in need of accommodation during the employment process should contact the UTS Manager, 515-4306.
If you have any further questions, please contact us at 515-7060. We look forward to working with you!