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Home » Email & Messaging » Email Processes at NC State

Email Processes at NC State

NC State emails important and timely information to students and University employees (e.g., information about classes, student accounts, eBILLs, employment, benefits), so it is vital that the University have a correct email address for you at all times. You are responsible for keeping your address up-to-date. This page provides information about the University's email processes.

Multiple Email Addresses

NC State retains up to three email addresses (Unity, Business, and Other) for each Individual in the campus community, as shown in the table below. If you need to forward your Unity mail to another address, go to https://sysnews.ncsu.edu/tools-bin/usmdb-forwards and use the online tool.

Individual	Status	Email Address(es) Available
Student	In the admissions process	Other
	Currently enrolled but not an employee	Unity, Other
	Formerly enrolled but not an employee	Other
Employee	Current	Unity, Business, Other
Employee	Former	Business (deleted 45 days after separation)

Your Preferred Email Address

Depending on your status, the University designates one of these three email addresses as the Preferred one. It will be the only address the University will use for official email communication with you. The following table indicates the Preferred address for these individuals:

A student only
Both a student and an employee
An employee only

Individual	Status	Preferred Email Address
Student only	In the admissions process	Other This will change to to the Unity address approximately one week before the student's first semester begins. Before the change occurs, a message will be sent to the student's Other address.
	Enrolled	Unity
	Formerly enrolled	Unity This will change to the Other address on the census date (i.e., last day to register for classes) of the first Fall/Spring term that the student is not enrolled
Student who is/was also an employee	Currently employed	Unity or Business
Student who is/was also an employee	Separated	Other
Employee only	Currently employed	Unity or Business
Employee only	Separated	Business Kept for 45 days after separation, then deleted

Your departmental personnel representative can designate your Business address as the Preferred one if you wish. Otherwise, it will be your Unity address.

Keeping Your Email Addresses Up to Date

Students
1. Go to the Mypack Portal (http://mypack.ncsu.edu).
2. Select Student Self Service.
3. Select Campus Personal Information.
4. Select Email Addresses.
5. Update your Other email address, along with your postal mail and phone contact information.
Employees
1. Go to the Mypack Portal (http://mypack.ncsu.edu).
2. Select Employee Self Service.
3. Select Personal Information.
4. Select Email Addresses.
5. Update your Other email address, if you have one. To update your Business email address, contact your departmental personnel representative.

For More Information

Privacy of student information
http://www.ncsu.edu/registrar/faq/privacy.html
Unity account or email
NC State Help Desk
(919) 515-HELP (4357)
help@ncsu.edu
http://help.ncsu.edu
Student information and records
Registration and Records (http://www.ncsu.edu/registrar)
Employment information and records
- Your departmental HR representative
- Human Resources (http://www.ncsu.edu/hr)
Student Information System (SIS)
http://www.ncsu.edu/sis

Last modified August 13, 2008 by cawalker


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