Computing Essentials Site Survey

Your feedback will help us provide you with improved computing resources, so please take just a few minutes to complete this survey. If you need assistance, contact the NC State Help Desk 515-Help (4357) help@ncsu.edu. Thank you.

1. What information have you looked for in this site? (Please check all that apply.)
   Anti-virus software
   Computer equipment recommendations
   Computer labs
   Email setup information
   Help Desk / technical supportHelp Desk / technical support
   Rules and regulations for computer use
   Software other than anti-virus
   Telephone number or email address
   Unity account
   Other information (please specify):
   
   
   
2. Was the information you wanted from this site easy to find?
   Yes
   Somewhat easy
   Not easy
   Couldn't find what I wanted
   Wasn't looking for specific information
   Comments:
   
   
   
3. Was the information easy to understand?
   Yes
   Somewhat easy
   Not easy
   Couldn't find what I wanted
   Wasn't looking for specific information
   
   
4. Was the information helpful enough for your immediate needs?
   Yes
   Somewhat helpful
   Not helpful
   Couldn't find what I wanted
   Wasn't looking for specific information
   
   
5. Was the information worth revisiting later?
   Yes
   Not sure
   No
   Couldn't find what I wanted
   Wasn't looking for specific information
   
   
6. Have you recommended specific pages or information in the Computing Essentials site to someone else?
   Yes
   No
   If "Yes," please specify what you recommended:
   
   
   
7. How often do you visit this site?
   Several times a week
   Several times a month
   Several times a semester
   Only occasionally
   This is my first visit.
   
   
8. How did you get to the site on this visit?
   Followed a link from another page
   Typed a URL
   Used a bookmark from a previous visit
   Used a search engine
   
   
9. From what location(s) do you connect to the Computing Essentials site? (Please mark all that apply.)

	Location	Usually	Often	Occasionally	Never
a.	Computer off campus
b.	Computer in campus residence hall
c.	Unity computing lab
d.	Computing lab in a campus college or department
e.	Kiosk on campus
f.	Wireless on campus
g.	Campus office
h.	Other (please specify):




10. How helpful is the list of topics on the site's main page (http://www.ncsu.edu/it/essentials)?
    Very helpful
    Somewhat helpful
    Not so helpful
    Didn't try to use it
    Comments:
    
    
    
11. How helpful is the navigation bar (on the left side of most pages in the site)?
    Very helpful
    Somewhat helpful
    Not so helpful
    Didn't try to use it
    Comments:
    
    
    
12. Have you bookmarked the site's main page (http://www.ncsu.edu/it/essentials/) in your Web browser?
    Yes
    No
    
    
13. Approximately how many other pages in the Computing Essentials site have you bookmarked?
    None
    1-5
    6-10
    11-15
    16 or more
    
    
14. How long have you used a computer as a student, faculty or staff member at NC State?
    I'm not at NC State
    Less than one semester
    More than one semester but less than 1 year
    More than 1 year but less than 2 years
    More than 2 years but less than 3 years
    More than 3 years but less than 4 years
    4 years or more
    
    
15. How skilled are you at the computing tasks you've had so far at NC State?
    I'm not at NC State
    Brand new beginner
    Know just enough to get by
    Moderately skilled
    Very skilled
    Alpha geek
    
    
16. What operating system do you usually use?
    Don't know
    Windows
    Unix
    Mac
    Linux
    Other (please specify):
    
    
    
17. What Web browser do you usually use?
    Don't know
    Microsoft Internet Explorer
    Netscape
    Opera
    Other (please specify):
    
    
    
18. Have you used any type of assistive technology to access the Computing Essentials site (e.g., screen reader)?
    No
    Yes
    If "Yes," please specify each type of assistive technology that you have used:
    
    
    
19. How would you rate the site's accessibility with assistive technology?
    I have not used assistive technology on the site.
    Excellent
    Good
    Adequate for my needs
    Fair; needs improvement in some areas
    Poor
    Comments:
    
    
    
20. Which of the following best describes your current status at NC State:
    First year student
    Sophomore
    Junior
    Senior
    Graduate student
    Faculty
    Staff
    Other (please specify):
    
    
    
21. Please provide any additional comments about the Computing Essentials Web site:
    

Thank you for your feedback. Your comments on the Computing Essentials site are always welcome.

OPTIONAL - If you would like for a member of our staff to contact you, please provide your:
Name (first, last):
Email Address:    or
Telephone Number:

Please submit your response.

Last modified on July 6, 2007 by dlschmid