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Accessible Web Design


What is accessible Web design?

Accessible Web design is universal Web design. NC State's nationally recognized Center for Universal Design (http://www.design.ncsu.edu/cud) provides the following definition:

"Universal design is the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. The intent of universal design is to simplify life for everyone by making products, communications, and the built environment more usable by as many people as possible at little or no extra cost. Universal design benefits people of all ages and abilities."

In keeping with this definition, it is important as you are developing Web content to consider who will be accessing your information and how they will be accessing it. Here are some sample questions to ask about your Web page:
 

  • How does my page look on different browsers? (e.g., Internet Explorer,  Netscape)
  • How does my page look to users with different screen resolutions (e.g., 640 x 480, 800 x 600, 1024 x 768)
  • How does my page look to individuals who are using portable computing devices?
  • How does my page look to individuals who are accessing the Web via telephone?
  • How does my page look to blind individuals who are accessing the Web using a screen reader?
  • How does my page look to individuals who are deaf? Is my audio content closed-captioned or transcribed?

Much of NC State's information and services are now available on-line. For this reason, it is increasingly important that the information and services be presented in ways that makes them accessible to everyone, including persons with disabilities.

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Legal Requirements

NC State is required by Federal law (the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973) to provide access to its programs and services to all qualified individuals. These laws prevent NC State from building buildings with no wheelchair access and, similarly, prevent NC State from building Web sites that deny access to persons who access the Web through screen readers, cannot hear audio content or are unable to use a mouse.

A US Department of Justice Policy Ruling on September 9, 1996 confirmed that the ADA applies to Internet Web Pages.

More recently, Section 508 of the Rehabilitation Act Amendments of 1998 requires that Federal agencies ensure the accessibility of their electronic and information technology, including Web-based intranet and Internet information and applications. The standards for Section 508 were published in the Federal Register on December 21, 2000, after which agencies would have six months to comply. Complaints and law suits may be filed after June 21, 2001. Although Section 508 applies specifically to Federal agencies, another law (the Assistive Technology Act of 1998, or "AT Act") requires that any State receiving a grant under this act (i.e., all states) must assure that it (the State) or any recipient of State funds will comply with Section 508 standards. There is still some debate as to the intended relationship between the AT Act and Section 508, and the Department of Education has pledged to work with States to address this. However, many state universities are assuming Section 508 will apply to them, and are working proactively toward compliance.

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Guidelines and standards

Designing accessible Web pages is neither difficult nor costly, particularly when accessible design is considered up front, rather than after the page is complete.

There are currently two primary sets of guidelines/standards for developing accessible Web content:

  • The Web Content Accessibility Guidelines (WCAG 1.0), developed by the World Wide Web Consortium's Web Access Initiative (WAI)

  • The Electronic and Information Technology Accessibility Standards, developed by The Access Board (http://www.access-board.gov) as required by Section 508 of the Rehabilitation Act Amendments of 1998, described above.

The Access Board drew heavily upon the WCAG 1.0 in creating its standards. However, the two sets are not identical. The Access Board worked carefully to use language that is more consistent with enforceable regulatory language. Whether or not state universities are determined to be directly covered by Section 508, its published standards are likely to inform other laws (e.g., the Americans with Disabilities Act) and define "Web accessibility" in court.

The following is a complete listing of the Section 508 standards covering Web-based intranet and Internet information and applications. For each item, the corresponding WCAG 1.0 checkpoint is provided. All WCAG 1.0 checkpoints are Priority 1 checkpoints (i.e., highest priority on a 3-point scale; violating them means your page will be totally inaccessible to one or more groups). Note that the last five items have no directly corresponding WCAG equivalent.

  1. A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc" or in element content).
    (WCAG 1.0 checkpoint 1.1 - Priority 1)

  2. Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.
    (WCAG 1.0 checkpoint 1.4 - Priority 1)

  3. Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.
    (WCAG 1.0 checkpoint 2.1 - Priority 1)

  4. Documents shall be organized so they are readable without requiring an associated style sheet.
    (WCAG 1.0 checkpoint 6.1 - Priority 1)

  5. Redundant text links shall be provided for each active region of a server-side image map.
    (WCAG 1.0 checkpoint 1.2 - Priority 1)

  6. Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.
    (WCAG 1.0 checkpoint 9.1 - Priority 1)

  7. Row and column headers shall be identified for data tables.
    (WCAG 1.0 checkpoint 5.1 - Priority 1)

  8. Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.
    (WCAG 1.0 checkpoint 5.2 - Priority 1)

  9. Frames shall be titled with text that facilitates frame identification and navigation.
    (WCAG 1.0 checkpoint 12.1 - Priority 1)

  10. Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.
    (WCAG 1.0 checkpoint 7.1 - Priority 1)

  11. A text-only page, with equivalent information or functionality, shall be provided to make a Web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.
    (WCAG 1.0 checkpoint 11.4 - Priority 1)

  12. When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology.
    (No directly corresponding WCAG 1.0 checkpoint)

  13. When a Web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with ä1194.21(a) through (l).
    (No directly corresponding WCAG 1.0 checkpoint)

  14. When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements and functionality required for completion and submission of the form, including all directions and cues.
    (No directly corresponding WCAG 1.0 checkpoint)

  15. A method shall be provided that permits users to skip repetitive navigation links.
    (No directly corresponding WCAG 1.0 checkpoint)

  16. When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.
    (No directly corresponding WCAG 1.0 checkpoint)
The full text of Electronic and Information Technology Accessibility Standards is available at The Access Board's Web site: http://www.access-board.gov/sec508/508standards.htm

The Web Content Accessibility Guidelines (WCAG 1.0) and many other valuable resources on this topic are available from the WAI Web site: http://www.w3.org/WAI/

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Tutorials on accessible Web design

There are several online tutorials that provide information and examples regarding accessible Web development. Here are a few that we found to be particularly helpful:

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Tools for measuring accessibility

  • http://www.cast.org/bobby
    The first Web accessibility assessment tool, named Bobby, was developed by the Center for Applied Special Technology (CAST) and is available through a Web interface or as downloadable software. Bobby will check your Web page(s) for accessibility and provide a detailed report showing specific areas needing improvement, including HTML code. The current version of Bobby is based upon WCAG 1.0, so it is not entirely compatible with the Section 508 standards.

  • http://www.temple.edu/inst_disabilities/piat/wave/
    WAVE (Web Accessibility Versatile Evaluator), is a Web-based application developed at The Institute on Disabilities at Temple University. It's similar to Bobby, but its output focuses on the GUI Web page rather than on the HTML code, so it may be easier for some content developers to use. It also identifies the reading order of all the elements on the page, which Bobby does not. One drawback is that it works with single pages only and doesn't yet have the ability to spider entire sites.

  • http://aprompt.snow.utoronto.ca/
    A-Prompt was collaboratively developed by the Adaptive Technology Resource Centre (ATRC) at the University of Toronto and the TRACE Center at the University of Wisconsin. It's currently available in beta, and the A-Prompt folks are working with developers to incorporate the tool into future releases of major Web editor and courseware products. Its distinguishing feature is its accessibility wizard, which prompts developers with specific recommended fixes.

  • http://www.ssbtechnologies.com
    SSB Technologies has developed a set of three Web accessibility tools:

    • Insight is a Web accessibility assessment tool.
    • Infocus, like A-Prompt, provides an interface through which the Web developer can correct accessibility problems.
    • Clarity generates reports on the accessibility of an entire Web site, including summary statistics.


    Unlike the other three products described above, these are commercial products, and many consider them to be highly priced.

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Resources

The following external links (active Internet connection required) provide additional information, particularly regarding the accessibility of emerging technologies and the accessibility of Web-delivered science, math and engineering curricula.

If you have additional questions, please feel free to contact either of the following individuals:


For additional NC State information visit:

Assistive Technology Home Page (http://www.ncsu.edu/it/dss/)
Learning Technology Services - Quick Tips to Make Accessible Web Sites
http://my.ncsu.edu/index.cfm?category=367&tab=1&nocol=1&select=367

For other NC State Web site accessibility inquiries:
Ricky Lee - ricky_lee@ncsu.edu (mailto:ricky_lee@ncsu.edu)
Disability Services Office

For on-line NC State curricula:
Lisa Fiedor - lisa_fiedor@ncsu.edu (mailto:lisa_fiedor@ncsu.edu)
Learning Technologies Service (LTS)

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Last modified March 5, 2008 by dlschmid

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