INFORMATION TECHNOLOGY DIVISION
Office of the Provost
Compact Plan 2003

I. Introduction: Rethinking NC State's academic IT services and support [Under revision]
"The significant problems we face cannot be solved at the same level of thinking we were at when we created them." -Albert Einstein .

II. Initiatives

A. Initiatives supporting university goals including diversity, partnerships and operational efficiencies

Diversity:

A1. Accessible IT Production and Research Facility (T. Kendall, updated Feb 11, final draft?)

Initiatives related to partnerships and operational efficiencies:

A2. University Technology Support Partnerships (UTSP) (S. Klein, update in progress

A3. University Coordinated Campus Computing Help Desk
A University Technology Support Partnerships Initiative (L. Robinson, update in progress)

A4. Windows Desktop Environment Service
A University Technology Support Partnerships Initiative (D. Carraway, updated Feb 11, final draft)

A5. Centralized, Coordinated Campus Software and Hardware Purchases
A University Technology Support Partnerships Initiative (B. Padgett, update in progress)

A6. Enhanced Cyber Security (J. Webster, updated Feb 12)

A7. Ongoing Disaster Recovery Preparedness Planning & Implementation (D. Norris, updated Feb 11)

A8. New Centralized Funding Model for Cost Recovery of the Data Network (J. Van Horn, updated Feb 11)

A9. Conversion to Modernized Enterprise File Storage Management System (A. Galloway, updated March 15)

B. Initiatives contributing to "Student Learning in a Technology-Rich Environment"

B1. Integrated Collaborative Technology Project (M. Vouk, under revision)

B2. IT Fluency (S. North Martin, Updated- January 9)

B3. Support for the University/Enterprise Portal (H. Nicholos, updated Feb 11)

B4. Mobile Computing--Wireless/Cellular Network Infrastructure Build-out (J. Van Horn, updated Feb 11, final draft?)

B5. Mobile Computing Systems and Applications Development for Teaching & Learning (H. Meeks, updated, Feb 18)

B6. Advanced Remote Access Services: Virtual Computing Lab Pilot Project (M. Vouk, Updated Feb 11)

B7. Multimedia Classroom Support - Pilot Project (S. North Martin) January 9; update in progress)

B8. Research and High Performance Computing (foundation for next-generation academic computing infrastructure) (H. Schaffer, S. Averitt, update In progress)

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Last update 1/12/03jd; 2/18/03fw; 5/07/03; 5/19/03