Round 4

Dec 2000

INFORMATION TECHNOLOGY Division

Office of the Provost

Compact Plan

 

Table of Contents

Part One: Introduction

Part Two: Initiatives

A. Initiatives Supporting University Goals

University Goal: Promoting Diversity and Inclusiveness

1. Report on Diversity in ITD Workforce, 9-2000

2. Improve ADA/IT Coordination and Assistive Technologies

University Goal: Adopting New Business Models

3. Combine Telecommunications and ITD's Production Networking Groups Under New Partnership Model

University Goal: Advancing Areas of Academic Thrust: IT and Networking

4. Advance Open Source Academic Computing Environment

5. Participate in Network Technologies Center

University Goal: Advancing Academic Mission-Commodity IT Services

6. Build Learning Technology Services into Effective Campus Service Organization

7. Create and Implement New Support/Helpdesk Services model

8. Initiate Information Technology/First Year College Basic Information Technology (BIT) Competency Project

B. Initiatives Supporting Unit Goals

9. Offer Commodity/Production Database Services to University Clients

10. Establish Professional Secondary/Alternate Networking Site for Disaster Recovery and Robust Campus Network

11. Expand Service Definition to Include UNC System and State of North Carolina

12. Improve IT Staff Recruitment and Retention by Expanding EPA Professional Staff

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