OIT Web Services Client Survey

In order to assist you with your web application development needs, please provide us with some information about your organization and clients. Answer all the questions that apply to your organization as fully as you can. Once we have reviewed this information, we will contact you to schedule a free consultation.

General Information Organization name: Project Administrator Name: Title: Phone: (555-555-5555) Email: Project Coordinator Name: Title: Phone: (555-555-5555) Email: Budget Authority Name: Title: Phone: (555-555-5555) Email: Questions About Your Present Web Site Your present home page URL: Do you believe your current web site promotes a favorable user experience? Yes No Please explain: What specific aspects of your current site are successful: Content Navigation look and feel Why are these areas successful? What shortcomings exist with your current site, and what three things would you change on the web site today if you could? Is your site compliant with web content accessibility guidelines? Yes No Don't know If yes, select which guidelines: Worldwide Web Consortium (W3C) web content accessibility guidelines 1.0 (WCAG) Section 508 (parts 1194.xx) of the federal Rehabilitation Act of 1973 (as amended in July 2000) NC State Web Site Development Guidelines How important is it to maintain your web site's current look and feel, logo, and branding (select one)? Not Important Somewhat Important Important Very Important Critical Questions About Your Proposed/New Web Site The URL of your new/proposed web site (may be the existing site URL): What is the intended launch date for your new web site: (mm/dd/yyyy) Other considerations possibly affecting this launch date (select all that apply): Approval cycle compliance checks PR event conference Student Feedback Budget Have you established a budget for this project: Yes No If yes, select one of the following: Less than $500 Less than $1000 Less than $5000 Greater than $5000 Can this project be phased-in to accommodate budget and/or timing constraints? Yes No If yes, describe the phases Reasons for Redesign The main reason for redesigning your web site: new business model outdated site expanded services different audience other (please explain) Describe the main problem you hope to solve with the web site redesign? Describe for us how will you measure the success of the solution? What is your primary short-term objective with this web site redesign? Select one of the following: Education collaboration marketing/branding awareness fewer service calls other (please explain) What is your primary long-term objective with this web site redesign? Select one of the following: Education collaboration marketing/branding awareness fewer service calls other (please explain) What is your existing strategy (both on- and offline) to meet the new objectives described above? Audience/Demographics Please select the demographics that best describe a typical visitor to your site: Age Range (select all that apply): under 18 18-25 26-35 36-45 46-55 56+ Gender: Male Female Audience (select all that apply): High school student Parents Undergraduate student Graduate student Faculty Staff For what purpose do your visitors typically use the Internet? What are the primary “actions” the site visitor should take when coming to your site (select all that apply): make a purchase online learning submit data answer surveys vote edit documents search for information Internet experience-level of your typical web site visitor: under 6 months 6 months-1 year 1 year-3 years 3+ years