University Computing Standards Committee
April 10, 2002
Communications and Networking Report
Jennifer Van Horn, ComTech
The Associate Director for Data Networking will be responsible for the following:
- The campus' multi-gigabit high-speed production data network. All campus intranet and Internet activities depend upon this backbone infrastructure; its reliability is critical to the business and educational activities of the campus. This responsibility includes coordination and execution of system changes and upgrades.
- The performance and responsiveness of Network Operations Center (NOC) and Technical Assistance Center (TAC); establish metrics and report data.
- Personnel management and development of 9 staff, including NOC/TAC manager.
- Leadership in facilitating collaborative relationship with campus data network clients and other campus IT units; developing policies, procedures, service level agreements, etc.
- Working partnerships with other ComTech Associate Directors, Information Technology Division's Network Project Director and Computer Operations Director.