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University Computing Standards Committee
April 10, 2002
Communications and Networking Report
Jennifer Van Horn, ComTech

The Associate Director for Data Networking will be responsible for the following:

  1. The campus' multi-gigabit high-speed production data network. All campus intranet and Internet activities depend upon this backbone infrastructure; its reliability is critical to the business and educational activities of the campus. This responsibility includes coordination and execution of system changes and upgrades.
  2. The performance and responsiveness of Network Operations Center (NOC) and Technical Assistance Center (TAC); establish metrics and report data.
  3. Personnel management and development of 9 staff, including NOC/TAC manager.
  4. Leadership in facilitating collaborative relationship with campus data network clients and other campus IT units; developing policies, procedures, service level agreements, etc.
  5. Working partnerships with other ComTech Associate Directors, Information Technology Division's Network Project Director and Computer Operations Director.


University Computing Standards Committee Agenda