Meet Our Instructors

Mahjed Al-GhandourMajed Al-Ghandour has taught for TTS for over 18 years. He has a PhD in Engineering from NC State University. His teaches Microsoft .NET and open source technologies, including ASP.NET, C#, XML Web Services, Java, C++, PHP, MySQL, jQuery, Ajax, SharePoint, WordPress, SAS programming and Mobile App Development. Majed is a Professional Engineer and has earned his Microsoft MCP, MCSD and MCT, Novell CCNA, and the Certification of Accomplishment in Teaching from NC State University.


Holly BassoHolly A. Basso has been performing technical and professional training for over 25 years. During that time, she has also managed five different training centers, run her own consulting business, and provided business software solutions to corporations across the country. Holly specializes in the Microsoft products when facilitating classes and seminars for Technology Training Solutions. Additionally, Holly is a PhD student in Adult Education at NC State University.


William (Bill) BlackmonWilliam (Bill) Blackmon has taught AutoCAD courses for Technology Training Solutions for over 10 years. As a licensed architect in the state of North Carolina, he has been using Autodesk products in his field for more than 20 years. He has served as technical editor on multiple AutoCAD books, and has written dozens of custom AutoCAD applications. Bill patiently approaches teaching from the standpoint of an end-user with a strong emphasis on efficiency and real world application.


Martin BrossmanMartin Brossman is a leading authority on social media and online marketing. He is a business coach, author, consultant, and trainer known for his insight and grass roots marketing expertise. A member of the National Speakers Association (NSA) and the American Society for Training & Development (ASTD), Martin is a popular speaker on social media topics. He also teaches at North Carolina community college Small Business Centers and Chambers of Commerce venues throughout the state.


Leslie ByrdLeslie Byrd has been in the advertising and communications industry for 25 years and continues to serve a broad range of clients from health care and high-tech industries to manufacturing. Leslie is particularly passionate about meeting the needs of non-profit organizations and educational institutions, offering services for both print and web media.


Brian CollinsBrian M. Collins is a 30 year IT industry veteran, spending the latter half of that tenure in the role of technical education course developer and trainer. He has taught infrastructure, operating systems, networking, and software development since 1995. A self-diagnosed IT Geek, Brian has held positions for companies such as HP, Red Hat, EMC, and NetApp. As well as a BS in Information Systems, MBA, and M.S. Ed., he holds numerous industry certifications from Microsoft, CompTia, VMware, Red Hat, EMC, and NetApp.


LauraConeLaura Cone has taught for Technology Training Solutions for over 13 years, and has been a trainer and consultant to private and public sector clients for 17 years. She teaches all Microsoft Office products, as well as Microsoft Project and "a few others." Laura is a Microsoft Certified Application Specialist Instructor and a beta tester for MOS exams.


Randy EarlRandy Earl learned his teaching skills as an instructor at the Naval Nuclear Power School. Randy has worked in IT since 1997, as a corporate IT Manager leading application development and ERP implementation projects, and as a free-lance web developer building solutions for small businesses and nonprofits. He is currently providing solutions for medium and large clients as a Business Analyst with AtlanticBT, a Raleigh-based web software development agency.


Heather Cutchin EvansHeather Cutchin Evans has been the social media manager for a large veterinary hospital in Raleigh for five years and has made social media a pivotal part of the group's marketing plan. Her experience as a teaching assistant with the Social Media Management Certificate Program has provided her with real-world experience training others to effectively use social media for business branding, marketing and advertising.


Phil FaucettePhil Faucette has been teaching application software part-time for over 20 years for Technology Training Solutions, Wake Technical Community College, and with the consulting firm he established specializing in web site development and computer training. Currently he is Digital Communications Manager at Wake Tech, but still enjoys teaching whenever he gets the opportunity.


Leslie HammLeslie Hamm is the President of Alpha Accounting, a local QuickBooks-centric consulting firm since 1996. She was named as QuickBooks Pro Advisor Top 100 in 2014 and she has been a QuickBooks Advanced Certified Pro Advisor since 2009 at the inception of that designation. She is a professional instructor and a member of the Intuit Trainer/Writer network, is the only local Intuit Premier Reseller and is a member of the select Accountant and Advisor Customer Council of Intuit, Inc. 2007-2009.


Jenifer JordanJenifer Jordan is a certified project management professional (PMP) with over 15 years of experience providing information technology solutions. She holds 2 BS engineering degrees from NC State and is a graduate of the first TTS webmaster certification program. As the Marketing & Communications Program Manager and Creative Director in the Crop Science Division at NC State University, she oversees the design, delivery, and maintenance of multiple websites, apps, social marketing platforms, mass media, and digital communications. Jenifer enjoys bringing real world working scenarios to her students.

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