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Parental Involvement in Children's Education: Connecting Family and School by Using Telecommunication Technologies

Ellen Lunts

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Among other advantages of the web site technology is that it can incorporate "mailto" forms, web boards and guestbooks (El-Tigi & Branch, 1997; Ivers & Barron, 1999). For example, "mailto" forms can serve to survey parents, simplify required paperwork to become a volunteer, etc. Most importantly, web boards can promote two-way family-school connections. Guestbooks can also be useful for supporting communication between parents, teachers and school administration because they allow everyone to raise a question, express concern, give advice, and so forth. In fact, "mailto" forms, web boards and guestbooks are advance elements of web site design that are termed interactive [1].

Figure 5

Figure 5

Image provided by the author, the designer of the site:
http://www.geocities.com/mathandcomp/parents_math.htm

Thus, web site technology incorporates most of the functions of VMS: it can deliver written, voice, static picture and video messages to all or some parents, inform about homework assignments and strategies that need to be applied, and even provide access to a student grade book. However, web site technology is more comprehensive than VMS because web site technology is multimedia, and VMS is a single-media (just sound) technology. Therefore, web technology has much more potential to establish better family-school interactions. While Internet technology is very appealing to use to support family-school interactions, there are some barriers that slow-down its integration in schools and homes.

Conclusion: The future of PI, web technology and other telecommunication technologies

This essay has provided a rationale for using telecommunication technology, and particularly web based technology, to establish continuous, inclusive, two-way communications between families and schools. In particular, this essay focused on examining the potentials of web site technology. If district, school or classroom web sites have their content and design thoughtfully planned, they are able to attract parents and engage them in communicating with the schools. Traditional approaches, as well as communications technologies, all have their specific weaknesses and strengths that need to be considered by each school. However, the main point is that neither of the approaches should be regarded as the only approach that should be applied.

It is essential to understand that the main goal is to engage parents in communicating with schools. Which of the approaches leads to accomplishing this goal is less important. As it is suggested by Bauch (1998, 2000), traditional and telecommunication approaches may be integrated. An integrated model that he proposed states that parents should be given an option to choose the method of information delivery they prefer: voice, e-mail, fax or a printed copy. He also suggests that a new integrated technology model will provide parents with broader spectrum of information. For instance, many ideas that he had for the future, like access to student gradebooks and portfolios and remote observations of classroom activities, are already implemented in some schools. Applying faster information transfer channels can bring even more possibilities of exchanging information between family and school. If the tendency of the decreasing costs of information technology continues, and school efforts to serve students and families do not weaken, schools and families will have the necessary access to communication technology and can use it to collaborate.

As new telecommunication technologies emerge, perhaps they can also make contributions to supporting a family-school alliance. Therefore, the issue of using communication technologies in schools is not closed; it has just opened. The effects on learning and PI have to be examined further. In fact, many more studies need to be done in these areas because these two areas are interrelated. Schools cannot afford purchasing technology just for accomplishing the PI goal, because PI is a secondary goal. The main goal is that students have a better learning experience in schools and acquire the necessary knowledge and skills to succeed in their lives. Hence, it is suggested that studies examining effects of technology on student learning also consider how technology affects PI, and vice versa.

Again, telecommunication technology should not be perceived as replacement for face-to-face interactions of families with schools. There is a hope that in spite of the steady increase of American adults' workload, which leaves them with less and less time to spend with their children, direct PI in their children's schooling will not disappear. Luckily, more and more businesses start to recognize the significance of PI in children's lives. They compensate their workers for the time they spend with their children in schools, allow employees to have more flexible schedules, work part-time and share job responsibilities. For example, Hewlett-Packard (HP) Company supports an e-mail mentoring program for 5th-12th grade students. Approximately 1,000 students who are served by this program have their own mentor who supervises them in academic projects. Some businesses join their efforts to make even more difference in children's lives. American Business Collaboration for Quality Dependent Care: Bridge Project is organized by large American corporations, like American Express, AT&T, some large banks of America, Kodak Company, IBM and other computer companies. They are committed to invest $100 million in communities where their employees live (Otterbourg, 1998). These are just few examples of how businesses can help to strengthen employee and family involvement in education by investing in technology for communities. Businesses do their first steps by understanding the importance of being committed to families and communities (National PTA, 1998). If we, parents, schools and communities, support and appreciate their efforts, we will benefit even more from this collaboration.

Indeed, PI needs to be fostered even more strongly because it has a tremendous impact on students' lives, including their learning:

The evidence is now beyond dispute. When parents are involved in their children's education at home, their children do better in school (cited in National PTA, 1998, the "Research Findings" section).

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Meridian: A Middle School Computer Technologies Journal
a service of NC State University, Raleigh, NC
Volume 6, Issue 1, Winter 2003
ISSN 1097 9778
URL: http://www.ncsu.edu/meridian/win2003/involvement/7.html
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