FAQs about Calendaring/Email
- Total Cost of Ownership (TCO), including:
- Support Staff
- Licensing fees
- Hardware requirements
- Software costs, and
- Maintenance costs
- Predicted reliability
- Scalability
- Support for mobile devices
GENERAL / HISTORY
MIGRATION
GENERAL USEAGE
OFFICIAL NOVELL GROUPWISE 7 FAQ
Many of the FAQs on v. 6.5 pertain to v. 7 so check here if you cannot find an answer elsewhere on the site, or in the product documentation.
ARCHIVED FAQs
Here you'll find older FAQs on the previous calendar migration project, and the previous implementation of GroupWise
GENERAL / HISTORY
Q - Now that GroupWise is the official calendar, can anyone in a non-GroupWise environment get a new account?
A - As a preliminary step in transitioning to GroupWise (GW) as the campus-wide calendaring system, OIT is offering individual GW accounts to IT support staff in colleges and departments who do not already use the system. This will give support staff time to become familiar with the product so they can better serve their customers when the new implementation of GW begins this summer.
OIT is in the process of working with campus groups to determine how the GW calendar will be implemented campus-wide. The existing GW policies, procedures and standard options may be changed to meet broader campus needs. For these reasons, new accounts for the general staff, faculty and student population will not be created at this time.
Thank you for your cooperation and understanding.
Q - What problem are we trying to solve?
A - The problem that this team is trying to address is the fact that there are two calendaring systems on campus that do not interact with each other. Having two calendar systems makes it very difficult to schedule meetings, do busy searches, etc. with customers using the other system. To solve this problem, we will select a single supported calendar system for use by all campus customers who wish to use a calendar.
Q - What products are we evaluating?
A - We are currently evaluating the following calendaring/email packages: Microsoft Exchange, Sun Java Communications Suite, Groupwise and Mirapoint.
Removed from the list are: Lotus Notes, Oracle Calendar, and NetMail
Q - Why are we considering products other than those that are currently in use on campus now?
A - We feel that it is important for us to do our due diligence with regards to evaluating the list of products that are leaders in the industry in order to make the best decision for the campus.
Q - What criteria are we using to evaluate the products?
A - The major factors on which we evaluate the products are:
MIGRATION
Q - In Oracle, if you don't add any details to the appointment message the application will fill some of them in for you. Does Groupwise do anything similar?
A - Yes, if you leave the body of the message blank it will fill in the subject, date, and time.
Q - How can I tell which appointments were imported from Oracle?
A - They will have the prefix "OCAL" in front of them.
Q - In Oracle there is a "Details" section for meeting emails, can I do something similar in Groupwise?
A - Yes, you can simply use the message body of the email for whatever details you would like to add.
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