Fee Refunds
REG 06.10.4
Authority: Vice Chancellor for Extension and Engagement
History: First Issued: April 1, 2001
Contact Info: Encore Center Director (919)515-8971.
1. INTRODUCTION:
Provides information with respect to fee refunds so that participants understand
the financial commitment associated with registration for courses, membership
dues and enrollment in other events.
2. REQUIREMENTS:
2.1. Members may request a refund of a course or event fee by contacting the Encore
office at least two weeks prior to the start of the course or date of the event.
2.2. A $10 processing fee will be charged. No refunds will be given for events
with fees of $10 or less.
2.3. Study-trips of more than one day's duration may have different cancellation
rules because of contractual obligations. These rules will be stated as part
of the information disseminated for the respective planned events.
2.4. If Encore cancels a course or activity, the enrollee will be notified and
given a choice of a full refund or transfer of the fees to another course in
the same semester. No monetary credits will be held over to the next semester.
2.5. Refund of annual membership fees is made based on extenuating circumstances
with requests to be submitted in writing to Encore by the member detailing the
specific reason(s).
