NC State University

 

Family Educational Rights and Privacy (FERPA or Buckley Amendment)

REG 11.00.1
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Authority: Issued by the Chancellor. Changes or exceptions to administrative regulations issued by the Chancellor may only be made by the Chancellor.

History: First Issued: February 9, 1999.Last Revised: November 3, 2003. Additional History Information.

Additional Reference:
UNC General Administration Memorandum #346

Office of Legal Affairs information on FERPA
Federal Law and Regulations

Contact Info: Vice Chancellor for Student Affairs (919) 515-2446


1. Compliance with FERPA Rights

Federal law gives students certain rights to privacy of their education records and rights of access to their education records. Employees and agents of the University are expected to comply fully with this law.

The law is called the Family Educational Rights and Privacy Act (also referred to as FERPA or the Buckley Amendment). It is codified at 20 U.S.C. section 1232g. The United States Department of Education has issued regulations to implement the law; see 34 CFR part 99. The law, the regulations, and other information can be accessed through the NC State Office of Legal Affairs Website.
Please be aware that the federal law and regulations periodically change and the Web versions may not be completely up to date.

2. Annual Notice of FERPA Rights:

NC State University shall send a written notice of FERPA rights to every enrolled student at the beginning of each fall semester. The Vice Chancellor for Student Affairs, or his/her designee, is responsible for preparing and delivering the annual notice.

3. Student Right to Inspect and Copy Their Records

Students who want to inspect their education records should direct that request to the NC State officials who are responsible for maintaining the records. The officials shall provide access to the records during regular business hours. However, the law provides that parts of their records may not be inspected by students (e.g., students may not review financial records of their parents or certain letters of recommendation).  See 34 CFR section 99.12.

Students may generally obtain copies of their education records IF circumstances make on-site inspection impractical and the student is in good standing. By way of example, a request for copies may be denied if the student lives within commuting distance of NC State, or there is a "hold" on the student’s records, or there is an unresolved disciplinary action against the student, or the requested records include exam or test questions.

When copies are provided, the student may be charged a reasonable fee for the actual copying expense, not to exceed $0.25 per page.

4. Privacy of Records/Directory Information

NC State may not disclose the education records of a student to other persons unless that student has given consent in writing. Federal law provides certain exceptions to this student privacy right.  See 34 CFR 99.31. For example, school officials with a legitimate educational interest may inspect a student’s records regardless of consent.

Another exception to records privacy is that the University may disclose "directory information" without student consent. Directory information consists of a student's name, email address(es) on file with the Registrar, mailing address(es) on file with the Registrar, enrollment status (e.g., undergraduate or graduate; full-time or part-time), telephone number, date and place of birth, major field of study, student activities, weight and height of members of athletic teams, dates of attendance, degrees and awards received, and the most recent previous educational agency or institution attended by the student.

Students may block disclosure of directory information.  To block disclosure of directory information, a student must file an objection with the Department of Registration and Records (Harris Hall) within two weeks of the beginning of each semester. Students who do not wish to have listings published in the University's telephone directory must also notify the Department of Registration and Records by the end of the first week in September.  Even if a student blocks directory information, it may still be inspected by those persons authorized by law to inspect education records without consent.   See 34 CFR 99.31 and 99.37.

5. Record Keeping

Any time an education record is requested by or disclosed to a third party, the person who maintains the record must add to the record a written notation of the name and interest of the party who made the request or received access to the record. Exceptions: this requirement does not apply to (1) disclosures to an NC State official with a legitimate educational interest, (2) disclosures made with the written consent of the student, or (3) disclosures of directory information.

6. Procedure to Correct Records

If a student believes his/her education record is inaccurate or misleading, the first step is to discuss the concern with the person who maintains the record. This does not apply to grade disputes (although it may be used to correct a clerical error in grades). If the record keeper does not agree with the student, the record keeper will inform the student of the right to a formal hearing.

A student must request a formal hearing within 15 University business days from the date the student is informed by the record keeper of the right to a hearing. The request must be in writing, and must be delivered to the Vice Chancellor or Dean to whom the record keeper ultimately reports.

The University official who receives the formal hearing request shall either hear the case personally or designate a person or persons to hear it, provided that those who hear the case do not have a direct interest in the outcome of the hearing. Within a reasonable period of time after the request for hearing, the student shall be informed of the date, place, and time of the hearing. The student may present evidence relevant to the issues raised and may be assisted or represented at the hearing by one or more persons of his/her choice. The person(s) hearing the case shall decide it solely on the basis of the evidence presented at the hearing. The decision shall be in writing, delivered to all parties, and will summarize the evidence and state the reason(s) for the decision. If the decision is in favor of the student, the education records will be amended accordingly. If the decision is unsatisfactory to the student, he or she may place with the education record a statement commenting on the information in the records or setting forth any reasons for disagreement with the decision. Such statements will be maintained as part of the student’s education record and released with the record anytime it is disclosed to third parties.

7. How to Complain About Violations of Student Rights

Students who believe their rights have been abridged and who have exhausted their administrative remedies, may file complaints with the Family Compliance Office, U.S. Department of Education, 600 Independence Avenue, SW, Washington, D.C. 20202-4605, concerning the alleged failures of the University to comply with the law. Complaints must be filed with the Family Compliance Office within 180 days of the date of the alleged violation or the date the complainant knew or should have known of the alleged violation.