NC State University

History of Grievance Procedure for Students


Authority:  Issued by the Chancellor. Changes or exceptions to administrative regulations issued by the Chancellor may only be made by the Chancellor.

History:

First Issued:

January 8, 1999 Archived Version (Effective January 8, 1999 through May 28, 2000) -Endorsed by the University Council, December 14, 1998.

Revisions:

May 29, 2000 Archived Version (Effective May 29, 2000 through April 8, 2001)- Revisions made based on discussions between NC State and the U.S. Department of Education regarding the University’s student grievance procedure and that if a student believes that s/he has been discriminated or retaliated against based upon race, color, religion, sex, age, national origin, or disability; his or her civil rights have been violated; s/he should notify the NC State University Office for Equal Opportunity to discuss the issue with all parties and attempt to facilitate an informal resolution. The Office for Equal Opportunity shall make efforts to resolve the issue as soon as practical, and shall maintain a record of all communications and documents. This record shall be kept confidential to the extent required and allowed by law.

April 9, 2001 Archived Version (Effective April 9, 2001 through November 17, 2002)- Revised to make changes pertain to the types of records to be submitted (written instead of audiotape), a shift of decision-making to the Provost’s Office, and procedural changes. Omitted the following sentence: “If possible, the dean or vice chancellor should refrain from participation in the informal resolution effort."

November 18, 2002 Archived Version (Effective November 18, 2002 through May 17, 2004)- Revised to recognize that a separate procedure exist for resolution of unlawful harassment complaints and that this procedure is the exclusive procedure for resolution of such complaints.

May 18, 2004 Archived Version (Effective May 18, 2004 through September 18, 2006) - As a result of BOG Code and policy revisions, student grievance procedure was revised to remove the language permitting appeals to the President and the Board of Governors. Further, our grievance procedure provides that graduate students may have three appeals (to the dean, Provost and then BOT) and undergraduate students may have two appeals (to the Provost and BOT). Since there is no requirement to have multilevel appeals, grievance decisions may be expedited by providing for one appeal at the administrative level by the appropriate administrative officer. Appeals involving student activities and government should be to the Vice Chancellor for Student Affairs. (Our current regulation provides for such an appeal to the Provost). Appeals involving admissions and academic degrees, grades and admission should be to the Provost. All other appeals that do not fall within these specific categories would go to the Provost. In order to retain direct authority of the Dean of the Graduate School, initial grievances by graduate students that relate to the graduate student’s program or status as a graduate student will go directly to the Dean of the Graduate School rather than to the Dean of the College in which the student is enrolled. Appeals involving graduate school grievances of this nature will be decided by the Provost after consultation with the Vice Chancellor for Research and Graduate Studies. Revised Sections: VIII.A.1 and XI A thru E.

September 19, 2006 Archived Version (Effective September 19, 2006 through January 7, 2008) These revisions were to address graduate school concerns about the current procedure as it applied to grievances pertaining to dismissal from the graduate school program for academic reasons. There is a separate grade grievance procedure and this would provide a separate grievance procedure for academic terminations from the graduate program. The revision transfers to the applicable college (in which the student is enrolled pursuing the graduate degree) the preliminary responsibility for conducting the hearing and rendering a decision subject to an appeal to the Dean of the Graduate School. It also clarifies the procedure as it applies to the grievance process including the establishment of an informal resolution step with the student’s graduate advisory committee and department head.

January 8, 2008 Current Version - Revised to reflect that complaints about FERPA violations have their own grievance procedure at NC State, separate from the Grievance Procedures for Students.

Related Policies:
NCSU POL 11.40.1 - Uniform Student Grievance Procedure
NCSU POL 01.05.7 - BOT Student and Campus Affairs Committee (appeals to BOT delegated to Committee);
NCSU POL 1.05.11 - Student Appeals to the Board of Trustees (procedures);
NCSU REG 11.00.1 – Family Educational Rights and Privacy

Contact Info: Associate Vice Chancellor for Student Affairs (919-515-7117)