Technical support and self-help instructions are available to the right of this page. Find the appropriate section for your needs.

The phone number for the IT Lab Checkout Window is 919.515.3160.

Location
Brooks Hall Rooms 202-204
50 Pullen Road
Campus Box 7701
Raleigh, NC 27695

Normal Lab Hours
Monday-Friday, 8:00 a.m. to 9:00 p.m.
Saturday, 10:00 a.m. to 2:00 p.m.
Sunday, 1:00 p.m. to 9:00 p.m.

Summer Lab Hours
Monday-Thursday, 9:00 a.m. to 9:00 p.m.
Friday, 9:00 a.m. to 5:00 p.m.
Saturday, Closed
Sunday, 1:00 p.m. to 5:00 p.m.

The College of Design Information Technology staff are here to help you if you can’t find an answer here. The general help email address is design_help@ncsu.edu. You can use this if you don’t know which staff member to contact.

Bill Bayley
Director, Information Technology
Support for Audio-Visual, Photography and Video Technologies, Lab Scheduling
bill_bayley@ncsu.edu

Lee Cherry
Manager, Advanced Media Lab
Specialist in Interactive Media
lee_cherry@ncsu.edu

Joe McCoy
Technical Support Specialist, Coordinator of Hardware and Network Services
Support for Student and Lab Macintosh Computers, Printing, StudioNet, Voice and Data Network, System Administrator
jonas_mccoy@ncsu.edu

Tih-Yuan Wang
Technical Support Analyst, Faculty Technical Support
Support for Faculty/Staff, Software Licensing, Purchasing, Lab Attendant Management, Virus Protection,
tih-yuan_wang@ncsu.edu