North Carolina State University Handbook for Advising and Teaching

10-1.2.1  ADDITIONAL RESOURCES

Computing Services

Computing Services Computing Consultants (515-HELP)
In cooperation with other computing consultants on campus, Computing Services  consultants provide help with using Unity/Eos and its software applications. Help with local area networks, microcomputing applications (for Macintosh and Intel-based computers), supercomputing, multimedia, and the analysis of hardware and software needs is also available. Most consulting is done by e-mail (help@ncsu.edu) and phone (515-HELP). Walk-in help is also available in the Information Center, Room 208, Hillsborough Building, but for complicated problems, making an appointment to meet with a consultant is recommended.

Computing Services: Online Help
The NC State Help Database is an searchable online database that provides answers to more than a thousand previously asked questions  about computing at NC State.  See the URL: http://www.ncsu.edu/help. The Help Database is also available after logging in to the Unity system by typing "help" at the unity prompt. Computing Services has also published many online tutorials and guides, which may be copied freely for personal or classroom use. See the URL http://www2.ncsu.edu/ncsu/cc/pub/

Computing Services: Multimedia Services (515-HELP)
Computing Services consultants offer assistance with multimedia for a variety of formats and computing platforms. A CD-recordable station is available for producing CD-ROMs in many formats. This service can manage only low volume production, and must be scheduled in advance. Limited image-scanning services are also available.

Computing Services: Short Courses (515-HELP)
Short computing-related courses are offered free of charge to faculty, staff, and graduate students during the fall, spring and summer semesters. Courses topics include Macromedia's Dreamweaver for creating web pages, publishing your web pages, Corporate Time scheduling software and various popular software packages. Course schedules and registration information are sent to all faculty and staff. The schedules are also published at the URL http://www.ncsu.edu/it/education/schedule

Publications (515-1075)
In addition to many online guides and tutorials, Computing Services currently publishes Prompt, a newsletter about computing at NC State, and Connect, a more lengthy publication which features articles aimed at helping faculty use computing resources more effectively in their teaching and research. Both publications are available on paper and online.  The publications and subscription forms are available online from the Computing Services home page at the URL http://www2.ncsu.edu/ncsu/cc/pub/

Software Site Licenses (515-HELP)
Computing Services negotiates special agreements with various software manufacturers that enable NC State faculty, staff, and students to obtain academically oriented software for MS-Windows, Macintosh, and Unix systems at reduced rates. A list of this software and information about obtaining copies is available at the URL http://www2.ncsu.edu/ncsu/cc/pub/site-license/sitelic-intro.html.

Hardware Maintenance (515-2016)
The Hardware Services group within Computing Services provides maintenance and upgrades at competitive rates for selected computer equipment owned by the University. NC State faculty, staff, and students may also use this service for hardware purchased from the NCSU Bookstores. See the URL http://www2.ncsu.edu/ncsu/cc/hs/hs_page.html

Distributed Support
Through Computing Services' Distributed Support program, departments may hire Computing Services consultants to spend a percentage of their time providing network, workstation, software application, and other expertise directly to the department.

Þ Additional information and computing help is available via the Web at the URLs http://www2.ncsu.edu/ncsu/cc/pub and http://www.ncsu.edu/help; via e-mail, help@ncsu.edu), phone 515-HELP(4357), or by visiting Computing Services Information Center, Room 208, Hillsborough Building.

10-1.2 NC State Computing Center

Learning Technology Service

The Learning Technology Service: Mission
The Learning Technology Service (LTS) is an NC State unit created to help faculty and staff at NC State University integrate technology with the learning process. It consists of a diverse staff knowledgeable in instructional design, visual design, content enhancement, and advanced technology design. Visit our website at http://lts.ncsu.edu for more information.

The Learning Technology Service: Selected Programs
Summer Institute for Faculty An intensive one week session for faculty covering the pedagogical, technical, management, and policy aspects of creating online instruction. The fourth annual Summer Institute on Teaching and Learning with Technology is anticipated for late May/early June 2002. See http://lts.ncsu.edu/about/summer_institute/

The Learning Technology Service: Getting Started with Online Education Seminar Series for Faculty
Offered in conjunction with the Faculty Center for Teaching and Learning and designed for instructors considering online instruction, the Teaching with Technology: Getting Started with Online Education Seminar series is an overview of basic issues affecting course development. See http://lts.ncsu.edu/news_events/seminars.html

The Learning Technology Service: Instructional Technology Assistant Program (ITAP)
Free, directed training for staff and students in the technologies and resources widely used on campus to develop online educational materials. The goal of the program is to increase the availability of local technical support for faculty engaged in online course development. See http://lts.ncsu.edu/itap

The Learning Technology Service: Services
Support Instructional Tools
Communications tools Assignment submission options
Wolfware R&D / faculty support
WebCT training and support

Instructional Design
Online learning environments

Content organization
Use of multimedia

Site Design
Coherent look & feel
Graphics library
Design consultation


Digitization Lab

Images, print
Audio/video
3D object scanning

Usability Lab
Interface testing
Usability research

Instructional Project Planning
Define goals, resources

Contact
Additional information and assistance is available via the Web at the http://lts.ncsu.edu; via e-mail, learntech@ncsu.edu), phone 515-3075, or by visiting us in the 2nd Floor, East Wing of the DH Hill Library.


 


10-1.1 NCSU Libraries
    10-1.1.1  D.H. Hill Library
    10-1.1.2  Branch Libraries
    10-1.1.3  Affiliated Libraries and Reading Rooms
10-1.3 NC State Bookstores
10-1.4 Instructional Media Support Services
10-1.5 Promotion Of Effective Teaching
    10-1.5.1 The Fall Forum of Effective Teaching
    10-1.5.2  NC State Teacher Evalution Policy
    10-1.5.3  Committees Devoted to Teaching Improvement
    10-1.5.4  Instructional Grant Program
    10-1.5.5  Awards
    10-1.5.6  Faculty Center for Teaching and Learning
 

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