The OIT Student Help Center will open August 11, 2008, providing walk-in computer support, including virus and spyware removal, connectivity troubleshooting, and unity account issue resolution (e.g. password reset).

Troubleshooting - Find out how to fix your connection if it is no longer working. Also find out how to send your e-mail from off-campus.

Email Setup - Learn how to setup most popular email clients under Windows and Macintosh operating systems.

Computer Setup - Learn how to configure your operating system to access the Internet through ResNet. Also learn how to find your IP address and how to setup an FTP client.

File Sharing (p2p) - Learn how to configure your file sharing application so that you are friendly to the ResNet Network.

Other Software - Find out information about applications and other things you need to know to ensure you get the full use of your ResNet connection.

Hardware - See what hardware you need to get your computer to access the Internet through ResNet.

Wireless - Find out how to configure your wireless devices to use ResNet.

Network Registration - Information about authenticating your computer on the residential network.