1-How did you find out about ResNet

	Frequency	Percent
Open House	109	11.9
Housing Literature	317	34.7
Telecom Literature	179	19.6
Orientation	110	12.0
Wolfwise	3	.3
A friend, before coming to campus	84	9.2
A friend, after arriving to campus	84	9.2
Other (See remarks)	27	3.0
Total	913	100.0

2-Who installed your Ethernet adapter

	Frequency	Percent
It was pre-installed	173	18.9
Installed it myself	422	46.2
Hardware Services	36	3.9
ResNet staff	82	9.0
Off-campus vendor	28	3.1
Family member	81	8.9
A friend	90	9.9
Other (See remarks)	1	.1
Total	913	100.0

3-Who installed or configured your software for use with ResNet

	Frequency	Percent
I configured it myself	499	54.7
Hardware Services	35	3.8
ResNet staff	161	17.6
Off-campus vendor	15	1.6
Family member	58	6.4
A friend	142	15.6
Other (See remarks)	3	.3
Total	913	100.0

4-Were you successful the first time installing/configuring the software

	Frequency	Percent
Yes	698	76.5
No	215	23.5
Total	913	100.0

5-The supplied documentation was sufficient to get me started using the service.

	Frequency	Percent	Cum. Percent
Strongly Agree	182	19.9	19.9
Agree	414	45.3	65.3
Neutral	128	14.0	79.3
Disagree	86	9.4	88.7
Strongly Disagree	22	2.4	91.1
N/A-I did not use online or printed docs.	81	8.9	100.0
Total	913	100.0

6-With whom did you consult to get your ResNet connection to work

	Frequency	Percent	Cum. Percent
I didn't consult with anyone	330	36.1	36.1
Family member	61	6.7	42.8
Someone on my floor	118	12.9	55.8
A friend, other than someone on my floor	106	11.6	67.4
A Computing Services or ResNet staff member	294	32.2	99.6
Other (See remarks)	4	.4	100.0
Total	913	100.0

7-When I sought assistance with setting up my ResNet connection I received help in a timely manner.

	Frequency	Percent who asked for help	Cum. Percent who asked for help	Total Percent	Cum. Percent
Strongly Agree	129	23.5	23.5	14.1	14.1
Agree	265	48.3	71.8	29.0	43.2
Neutral	81	14.8	86.6	8.9	52.0
Disagree	53	9.7	96.3	5.8	57.8
Strongly Disagree	21	3.8	100.0	2.3	60.1
N/A--I didn't request help	364			39.9	100.0
Total	913	100.0		100.0

8-The ResNet and Computing Services staff members who helped me were courteous.

	Frequency	Percent who asked for help	Cum. Percent who asked for help	Total Percent	Cum. Percent
Strongly Agree	229	41.7	41.7	25.1	25.1
Agree	231	42.1	83.8	25.3	50.4
Neutral	71	12.9	96.7	7.8	58.2
Disagree	11	2.0	98.7	1.2	59.4
Strongly Disagree	7	1.3	100.0	.8	60.1
N/A--I didn't request help	364			39.9	100.0
Total	913	100.0		100.0

9-I feel confident that I can get answers to any ResNet questions I may have through the resources available to me.

	Frequency	Percent	Cum. Percent
Strongly Agree	235	25.7	25.7
Agree	453	49.6	75.4
Neutral	166	18.2	93.5
Disagree	50	5.5	99.0
Strongly Disagree	9	1.0	100.0
Total	913	100.0

10-I would recommend ResNet to a friend

	Frequency	Percent	Cum. Percent
Strongly Agree	629	68.9	68.9
Agree	250	27.4	96.3
Neutral	27	3.0	99.2
Disagree	4	.4	99.7
Strongly Disagree	3	.3	100.0
Total	913	100.0

11-Having ResNet service available influenced my decision to attend NC State.

	Frequency	Percent	Cum. Percent
Strongly Agree	58	6.4	6.4
Agree	124	13.6	19.9
Neutral	368	40.3	60.2
Disagree	211	23.1	83.4
Strongly Disagree	152	16.6	100.0
Total	913	100.0

12-Having ResNet service available influenced my decision to live on campus.

	Frequency	Percent	Cum. Percent
Strongly Agree	240	26.3	26.3
Agree	270	29.6	55.9
Neutral	209	22.9	78.8
Disagree	121	13.3	92.0
Strongly Disagree	73	8.0	100.0
Total	913	100.0

13-Having ResNet service in my room has had a positive impact on my ability to get my course work done.

	Frequency	Percent	Cum. Percent
Strongly Agree	574	62.9	62.9
Agree	251	27.5	90.4
Neutral	57	6.2	96.6
Disagree	20	2.2	98.8
Strongly Disagree	11	1.2	100.0
Total	913	100.0

14-While here at NC State I have used network access (in labs or via ResNet) to such a degree that it has hindered my academic success. (E.g. over use of multi-player games, MUDs, IRC, email, etc.)

	Frequency	Percent	Cum. Percent
Strongly Agree	60	6.6	6.6
Agree	112	12.3	18.8
Neutral	190	20.8	39.6
Disagree	357	39.1	78.8
Strongly Disagree	194	21.2	100.0
Total	913	100.0

15-Having ResNet service available has increased the level of communication between other students and me.

	Frequency	Percent	Cum. Percent
Stongly Agree	489	53.6	53.6
Agree	304	33.3	86.9
Neutral	75	8.2	95.1
Disagree	33	3.6	98.7
Strongly Disagree	12	1.3	100.0
Total	913	100.0

16-Having ResNet service available has increased the level of communication between my course instructors and me.

	Frequency	Percent	Cum. Percent
Strongly Agree	328	35.9	35.9
Agree	414	45.3	81.3
Neutral	128	14.0	95.3
Disagree	35	3.8	99.1
Strongly Disagree	8	.9	100.0
Total	913	100.0

17-Having ResNet service available has increased the level of communication between me and campus services staff (e.g. Housing, Registration & Records, Career Services, etc.).

	Frequency	Percent	Cum. Percent
Strongly Agree	230	25.2	25.2
Agree	313	34.3	59.5
Neutral	268	29.4	88.8
Disagree	84	9.2	98.0
Strongly Disagree	18	2.0	100.0
Total	913	100.0

18-What do you use ResNet service for?

		Twice a day or more	About once a day	At least once a week	Less than once a week	Never
email	Percent	90.7	8.0	.8	.1	.4
	Cum. Percent	90.7	98.7	99.5	99.6	100.0
Web browsing	Percent	82.0	12.7	4.5	.7	.1
	Cum. Percent	82.0	94.7	99.2	99.9	100.0
Telnet	Percent	23.8	19.6	28.1	19.8	100.0
	Cum. Percent	23.8	43.4	71.5	91.3	100.0
Usenet news groups	Percent	4.7	6.9	8.8	19.2	60.5
	Cum. Percent	4.7	11.6	20.4	39.5	100.0
Pesonal messaging (ICQ, IM)	Percent	67.7	9.1	5.7	5.0	12.5
	Cum. Percent	67.7	76.8	82.5	87.5	100.0
Chat rooms (IRC)	Percent	7.3	3.0	9.3	24.2	56.2
	Cum. Percent	7.3	10.3	19.6	43.8	100.0
School-related research	Percent	22.5	20.9	41.4	14.8	.4
	Cum. Percent	22.5	43.4	84.8	99.6	100.0
Maintain a web page/site	Percent	7.9	5.0	11.0	22.5	53.7
	Cum. Percent	7.9	12.9	23.9	46.3	100.0
Maintain a server on ResNet (file sharing, ftp, http)	Percent	14.1	6.4	8.0	15.0	56.5
	Cum. Percent	14.1	20.5	28.5	43.5	100.0
Games	Percent	14.8	12.0	15.7	27.1	30.4
	Cum. Percent	14.8	26.8	42.5	69.6	100.0
Other (List of written comments)

19-How much do you use ResNet daily

	Frequency	Percent	Cum. Percent
9 or more hours a day	172	18.8	18.8
5-8 hours a day	155	17.0	35.8
3-5 hours a day	328	35.9	71.7
1-2 hours a day	225	24.6	96.3
< 1 hour a day	33	3.6	100.0
Total	913	100.0

20a-Direct access to Unity/Eos files pace

	Frequency	Percent	Reverse Cum. Percent
Not at all useful--1	20	2.2	100.0
Only a little useful--2	66	7.2	97.8
Useful--3	229	25.1	90.6
Very useful--4	201	22.0	65.5
Extremely useful--5	397	43.5	43.5
Total	913	100.0

20b-Access to applications like those in labs

	Frequency	Percent	Reverse Cum. Percent
Not at all useful--1	24	2.6	100.0
Only a little useful--2	57	6.2	97.3
Useful--3	203	22.2	91.1
Very useful--4	200	21.9	68.9
Extremely useful--5	429	47.0	47.0
Total	913	100.0

20c-Printing services at 24-hour desks

	Frequency	Percent	Reverse Cum. Percent
Not at all useful--1	108	11.8	100.0
Only a little useful--2	166	18.2	88.2
Useful--3	232	25.4	70.0
Very useful--4	148	16.2	44.6
Extremely useful--5	259	28.4	28.4
Total	913	100.0

20d-Scanning services

	Frequency	Percent	Reverse Cum. Percent
Not at all useful--1	62	6.8	100.0
Only a little useful--2	112	12.3	93.2
Useful--3	269	29.5	80.9
Very useful--4	183	20.0	51.4
Extremely useful--5	287	31.4	31.4
Total	913	100.0

 

20e-Listing of other services you would like to see ResNet offer

21-How often do you use a lab

	Frequency	Percent	Cum. Percent
9 or more times per week	29	3.2	3.2
6-8 times per week	19	2.1	5.3
3-5 times per week	97	10.6	15.9
1-2 times per week	232	25.4	41.3
1-2 times per month	243	26.6	67.9
1-2 times per semester	200	21.9	89.8
Never	93	10.2	100.0
Total	913	100.0

22-Which lab do you use most

	Frequency	Percent	Cum. Percent
Never use a campus lab	90	9.9	9.9
Unity lab in residence halls	309	33.8	43.7
Unity lab elsewhere	131	14.3	58.1
Eos lab	231	25.3	83.4
Other departmental lab	152	16.6	100.0
Total	913	100.0

23-What time of day do use lab most

	Frequency	Percent
Never use campus labs	102	11.2
5 - 8 a.m.	8	.9
8 a.m. - noon	133	14.6
noon - 5 p.m.	288	31.5
5 -11 p.m.	293	32.1
11 p.m. - 5 a.m.	89	9.7
Total	913	100.0

24a-Would it be helpful to have more assistance in labs

	Frequency	Percent	Valid Percent
Yes	417	45.7	45.7
No	60	6.6	6.6
Neutral	436	47.8	47.8
Total	913	100.0	100.0

24b-Would it be helpful to have assistance after business hours

	Frequency	Percent	Cum. Percent
Yes	444	48.6	48.6
No	27	3.0	51.6
Neutral	442	48.4	100.0
Total	913	100.0

25-Have you accessed CBT courses

	Frequency	Percent	Cum. Percent
Yes, frequently (>10 times)	5	.5	.5
Yes, a few times (2-10 times)	34	3.7	4.3
Yes, once	44	4.8	9.1
No, I have not used CBT	244	26.7	35.8
No, I was not aware of CBT	586	64.2	100.0
Total	913	100.0

26-I have received sufficient basic computer training

	Frequency	Percent	Cum Percent
Strongly Agree	240	26.3	26.3
Agree	389	42.6	68.9
Neutral	211	23.1	92.0
Disagree	49	5.4	97.4
Strongly Disagree	24	2.6	100.0
Total	913	100.0

27-I would like to see computer workshops offered

	Frequency	Percent	Cum. Percent
Strongly Agree	86	9.4	9.4
Agree	229	25.1	34.5
Neutral	482	52.8	87.3
Disagree	89	9.7	97.0
Strongly Disagree	27	3.0	100.0
Total	913	100.0

28-How do you rate your computer skill level

	Frequency	Percent	Cum. Percent
Novice	54	5.9	5.9
Intermediate	485	53.1	59.0
Advanced	374	41.0	100.0
Total	913	100.0

29-What kind of computer do you have

	Frequency	Percent
Intel-compatible	890	97.5
Macintosh	22	2.4
Other	1	.1
Total	913	100.0

30-What is your primary OS

	Frequency	Percent	Cum. Percent
Windows 95	337	36.9	36.9
Windows 98	498	54.5	91.5
Windows NT	31	3.4	94.9
Linux	25	2.7	97.6
Macintosh 8.x	16	1.8	99.3
Macintosh 7.5.3 - 7.6	2	.2	99.6
OS/2	2	.2	99.8
Other	2	.2	100.0
Total	913	100.0

31-Where did you buy your NIC

	Frequency	Percent	Cumulative Percent
Came preinstalled	202	22.1	22.1
NCSU Bookstore	289	31.7	53.8
Computer store (CompUSA, etc.)	133	14.6	68.3
Electronics store (BestBuy, etc.)	103	11.3	79.6
Office supply store (OfficeMax, etc.)	14	1.5	81.2
Catalog or online mail order	76	8.3	89.5
From a friend	66	7.2	96.7
Not sure	30	3.3	100.0
Total	913	100.0

32-Do you use ResNet with a portable or desktop

	Frequency	Percent
Desktop	837	91.7
Portable	76	8.3
Total	913	100.0

33-How many semesters have you lived on campus

	Frequency	Percent	Cum. Percent
1	41	4.5	4.5
2	451	49.4	53.9
3	31	3.4	57.3
4	258	28.3	85.5
5	12	1.3	86.9
6	81	8.9	95.7
7	4	.4	96.2
8	21	2.3	98.5
9	2	.2	98.7
10	7	.8	99.5
11	1	.1	99.6
More than twelve	4	.4	100.0
Total	913	100.0

34-Do you plan to subscribe next year

	Frequency	Percent	Cum. Percent
Yes, definitely	599	65.6	65.6
Yes, probably	47	5.1	70.8
No, I'm graduating	12	1.3	72.1
No, I'm not returning to NCSU	22	2.4	74.5
No, I'm moving off campus	232	25.4	99.9
No, I'm staying on campus, but won't subscribe	1	.1	100.0
Total	913	100.0

35-How many hours do you study in your room each week

	Frequency	Percent	Cum. Percent
10 or more hours	207	22.7	22.7
7-9 hours	172	18.8	41.5
4-6 hours	314	34.4	75.9
1-3 hours	197	21.6	97.5
None	23	2.5	100.0
Total	913	100.0

 

36-Response to the opportunity to
"Feel free to add comments below about ResNet or any of the above questions."

Gender

	Frequency	Percent
F	330	36.1
M	583	63.9
Total	913	100.0

Race

		Frequency	Percent	Valid Percent
Valid	White	787	86.2	86.3
	Native American/Alaskan	5	.5	.5
	African American	64	7.0	7.0
	Asian/Pacific Island	46	5.0	5.0
	Hispanic	10	1.1	1.1
	Total	912	99.9	100.0
Missing	Not Available	1	.1
Total		913	100.0

Class--From Reg/Rec, as of 7/99

	Frequency	Percent
01	1	.1
02	1	.1
DR	1	.1
FR	110	12.0
JR	274	30.0
MR	3	.3
SO	394	43.2
SR	129	14.1
Total	913	100.0

College

	Frequency	Percent
CALS	158	17.3
SOD	14	1.5
CEP	25	2.7
COE	396	43.4
CFR	24	2.6
CHASS	64	7.0
PAMS	59	6.5
COT	54	5.9
COM	52	5.7
FYC	67	7.3
Total	913	100.0

Housing Region

	Frequency	Percent
West	377	41.3
Central	182	19.9
East	305	33.4
Fraternity Court	33	3.6
No Info	14	1.5
E.S. King Village	2	.2
Total	913	100.0

ResNet preference in UH data

	Frequency	Percent
N/A (Fraternity Court)	33	3.6
No	27	3.0
Maybe	59	6.5
Yes	794	87.0
Total	913	100.0

 

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/ Last updated 14Nov00 by ResNet