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You can no longer submit this survey. It is here for reference only. Thank you.

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Please answer the following questions about ResNet. Space is provided at the end for comments about ResNet or to add comments regarding any of the questions. All responses will be kept confidential. If you click on [ more info ] a new browser window will open.

  1. Where do you live?

  2. Who installed your Ethernet network adapter? [ more info ]
    It came pre-installed
    I installed it myself
    A ResNet staff member installed it
    An off-campus vendor installed it
    A family member installed it
    A friend / roommate / suitemate installed it
    Other (please specify below)
  3. From where did you purchase your Ethernet network card?


  4. With whom did you consult to get your ResNet connection to work?
    I did not consult with anyone
    A family member
    Someone on my floor (including roommate or suitemate)
    A friend, other than someone on my floor
    A Consultant at 515-HELP (Computing Services Help Desk)
    ResNet staff member
    Other (please specify below)

  5. Having ResNet service available influenced my decision live on campus.

  6. Having ResNet service in my room has had a positive impact on my ability to get my course work done.

  7. While here at NC State I have used computer network access to such a degree that it has hindered my academic success. (e.g. over use of multi-player games, AIM, IRC, email, etc.)
  8. How much do you use ResNet service on an average day?
    less than 1 hour a day
    1-2 hours a day
    3-5 hours a day
    5-8 hours a day
    9 or more hours a day
  9. How many computers do you have connected to ResNet?
  10. What kind of computer(s) do you use on ResNet?
    Intel-compatible PC (Windows, Linux, OS/2)
    Macintosh
    Both
    Other (please specify):
  11. What is the primary operating system that you use? [ more info ]
  12. Do you use your ResNet connection for a desktop or portable computer(s)?
    Desktop
    Portable (laptop, notebook, etc.)
    Both
  13. When you have needed help with computing problems while at NC State, from whom have you received assistance? Please fill in a percentage for each of the sources below. They should total 100%. If you never needed help you can check the box indicating so and leave the rest blank.
    I never needed help
    ResNet Technician %
    IT Help Desk (515-HELP, help@ncsu.edu, 208 Hillsborough building) %
    Departmental or College Help Desk %
    Roommate / Suitemate %
    Friend %
    Family member %
    Professor or TA %
    Off-campus vendor or help desk %
    Other (fill in) %


  14. How many hours do you study in your room each week?
    None
    1-3 hours
    4-6 hours
    7-9 hours
    10 or more hours
  15. How often do you use a computer lab? [ more info ]


  16. Which campus computer lab do you use most frequently?


  17. When you use a computer lab, which operating system do you prefer to use?

  18. Did you receive or pick up a Computing Essentials 2001 CD? (orange cover, handed out at New Student Orientation and available at various locations on campus) [ more info ]
  19. How helpful was the Computing Essentials CD?
  20. How many times have you used a campus computing kiosk? [ more info ]
  21. NC State offers Norton AntiVirus free of charge to all registered students. Have you installed Norton AntiVirus from NC State on your computer(s)? [ more info ]
  22. Feel free to add comments below about ResNet or any of the above questions.


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If you have questions about ResNet or this survey, please send them to resnet@ncsu.edu