| |
ResNet Survey Results -- Spring 2003for non-computer ownerssee
also:
|
| 1 | Where do you live? | n=52 | % of respondents | % of related answer |
| Residence Hall | 51 | 98.08 | ||
|
Alexander |
3 |
5.77 |
5.88 |
|
|
Avent Ferry |
5 |
9.62 |
9.80 |
|
|
Bagwell |
7 |
13.46 |
13.73 |
|
|
Becton |
1 |
1.92 |
1.96 |
|
|
Berry |
2 |
3.85 |
3.92 |
|
|
Bowen |
2 |
3.85 |
3.92 |
|
|
Bragaw |
2 |
3.85 |
3.92 |
|
|
Carroll |
1 |
1.92 |
1.96 |
|
|
Gold |
0 |
0 |
0 |
|
|
Lee |
4 |
7.69 |
7.84 |
|
|
Metcalf |
1 |
1.92 |
1.96 |
|
|
North |
2 |
3.85 |
3.92 |
|
|
Owen |
0 |
0 |
0 |
|
|
Sullivan |
5 |
9.62 |
9.80 |
|
|
Syme |
6 |
11.54 |
11.76 |
|
|
Tucker |
1 |
1.92 |
1.96 |
|
|
Turlington |
1 |
1.92 |
1.96 |
|
|
Watauga |
1 |
1.92 |
1.96 |
|
|
Welch |
5 |
9.62 |
9.80 |
|
|
Wood |
2 |
3.85 |
3.92 |
|
| Greek Court | 1 | 1.92 | ||
| 2 | Are you planning on living on campus in the fall? | n=52 | % of respondents | |
| Yes | 40 | 76.92 | ||
| No | 11 | 21.15 | ||
| Not Sure | 1 | 1.92 | ||
| 3 | Why have you not brought a computer with you to campus this semester? | |||
| 4 | Are you planning on having your own computer in the fall? | n=52 | % of respondents | |
| Yes | 22 | 42.31 | ||
| No | 15 | 28.85 | ||
| Not Sure | 15 | 28.85 | ||
| 5 | While here at NC State I have used computer network access to such a degree that it has hindered my academic success. (e.g. over use of multi-player games, AIM, IRC, email, etc.) | n=52 | % of respondents | % of related answer |
| Agree to some extent | 10 | 19.23 | ||
|
strongly agree |
5 |
9.62 |
50 |
|
|
agree |
5 |
9.62 |
50 |
|
| neutral | 5 | 9.62 | ||
| disagree | 23 | 44.23 | ||
| strongly disagree | 14 | 26.92 | ||
| 6 | When you have needed help with computing problems while at NC State, from whom have you received assistance? | n=52 | % of respondents | frequency used |
| I haven't needed help | 19 | 36.54 | ||
| I have needed help | 33 | 63.46 | ||
|
ResNet Technician |
6 |
18.18 |
6.00 |
|
|
IT Help Desk |
20 |
60.61 |
28.43 |
|
|
College/Departmental Help Desk |
6 |
18.18 |
6.00 |
|
|
Roommate / Suitemate |
16 |
48.48 |
13.14 |
|
|
Friend |
25 |
75.76 |
34.00 |
|
|
Family Member |
2 |
6.06 |
0.57 |
|
|
Professor / TA |
10 |
30.30 |
9.14 |
|
|
Off campus vendor or help desk |
3 |
9.09 |
2.71 |
|
|
Other |
0 |
0 |
0 |
|
| 7 | If you had a computing question, what would be your
preferred way of asking it, from the choices below: |
n=52 | % of respondents | |
| Electronic | 23 | 44.23 | ||
13 |
25.00 |
56.52 |
||
Instant Messenger |
7 |
32.69 |
30.43 |
|
Web-based self help |
3 |
5.77 |
13.04 |
|
| Not Electronic | 29 | 55.77 | ||
Telephone |
9 |
17.31 |
31.03 |
|
In person |
20 |
38.46 |
68.97 |
|
| 8 | How would you rate the service you have received from the Information Technology Division Help Desk? | n=52 | % of respondents | % of related answer |
| I have never used the ITD Help Desk | 26 | 50 | ||
| I have used the ITD Help desk | 26 | 50 | ||
Positive |
25 |
48.08 |
|
|
Excellent |
9 |
17.31 |
36.00 |
|
Very Good |
10 |
19.23 |
40.00 |
|
Good |
6 |
11.54 |
24.00 |
|
Negative |
1 |
1.92 |
|
|
Poor |
0 |
0 |
|
|
Extremely Poor |
1 |
1.92 |
100 |
|
| 9 | How many hours do you study in your room each week? | n=52 | % of respondents | |
| none | 10 | 19.23 | ||
| 1-3 hours | 18 | 34.62 | ||
| 4-6 hours | 14 | 26.92 | ||
| 7-9 hours | 6 | 11.54 | ||
| 10 or more hours | 4 | 7.69 | ||
| 10 | What sources have you used for computer access while at NC State | n=52 | % of respondents | frequency used |
| Computer lab | 50 | 96.15 | 70.83 | |
| Rommate's / Suitemate's computer | 35 | 67.31 | 18.35 | |
|
Friend's computer on campus |
18 | 34.62 | 4.71 | |
|
Friend's computer off campus |
4 | 7.69 | 0.42 | |
|
Family's computer |
6 | 11.54 | 1.58 | |
|
My own computer |
4 | 7.69 | 3.27 | |
|
Other |
2 | 3.85 | 0.85 | |
| 11 | How often do you use a computer lab? | n=52 | % of respondents | % of related answer |
| never | 0 | 0 | ||
| sometimes | 52 | 100 | ||
|
1-2 times per semester |
3 |
5.77 |
5.77 |
|
|
1-2 times per month |
0 |
0 |
0 |
|
|
1-2 times per week |
3 |
5.77 |
5.77 |
|
|
3-5 times per week |
10 |
19.23 |
19.23 |
|
|
6-8 times per week |
11 |
21.15 |
21.15 |
|
|
9 or more times per week |
25 |
48.08 |
48.08 |
|
| 12 | Which computer lab do you use most frequently? | n=52 | % of respondents | % of related answer |
| I don't use labs | 0 | |||
| Residence Hall Unity Lab | 33 | 63.46 | ||
|
Avent Ferry |
4 |
7.69 |
12.12 |
|
|
Bagwell |
11 |
21.15 |
33.33 |
|
|
Sullivan |
7 |
13.46 |
21.21 |
|
|
Tucker |
9 |
17.31 |
27.27 |
|
|
North |
2 |
3.85 |
6.06 |
|
| Other Unity Lab | 5 | 9.62 | ||
|
DH Hill |
1 |
1.92 |
20 |
|
|
Laundry |
4 |
7.69 |
80 |
|
|
ESKV |
0 |
0 |
0 |
|
| Eos Lab | 0 | 0 | ||
| Other College Lab | 14 | 26.92 | ||
| 13 | When you use a computer lab, which operating system do you prefer to use? | n=52 | % of respondents | |
| I don't use labs | 0 | 0 | ||
| Windows | 49 | 94.23 | ||
| Macintosh | 1 | 1.92 | ||
| Unix | 2 | 3.85 | ||
| Linux | 0 | 0 | ||
| 14 | What software packages would you like to have available that aren't already in the computer labs? Please provide the operating system, if applicable. | |||
| 15 | How helpful was the computing Essentials CD? | n=52 | % of respondents | % of related answer |
| Didn't receive it | 9 | 17.31 | ||
| Don't know / didn't use | 33 | 63.46 | ||
| Received and Used | 10 | 19.23 | ||
|
Helpful to some extent |
8 |
15.38 |
80.00 |
|
|
Very helpful |
3 |
5.77 |
|
|
|
Helpful |
5 |
9.62 |
|
|
|
Not at all helpful |
2 |
3.85 |
20.00 |
|
| 16 | About how many times have you used a campus computing kiosk this year? | n=52 | % of respondents | % of related answer |
| I didn't know they existed | 20 | 38.46 | ||
| I knew they existed | 32 | 61.54 | ||
|
never |
5 |
9.62 |
15.63 |
|
|
1 time |
2 |
3.85 |
6.25 |
|
|
2 times |
6 |
11.54 |
18.75 |
|
|
3-5 times |
8 |
15.38 |
25.00 |
|
|
5-10 times |
5 |
9.62 |
15.63 |
|
|
10-20 times |
4 |
7.69 |
12.50 |
|
|
more than 20 times |
2 |
3.85 |
6.25 |
|
| 17 | What do you use a PDA (Palm, Handspring, PocketPC, etc.) for? If you don't use a PDA, you can check the box indicating so and leave the rest blank. | n=52 | % of respondents | frequency used |
| I don't use a PDA | 47 | 90.38 | ||
| I use a PDA | 5 | 9.62 | ||
|
Scheduling / Calendar |
3 |
60.00 |
49.00 |
|
|
Playing games |
0 |
0 |
0 |
|
|
Email (composing, sending and receiving, online or offline) |
2 |
40.00 |
20.00 |
|
|
Surfing the web |
2 |
40.00 |
10.00 |
|
|
Instant messaging |
1 |
20.00 |
10.00 |
|
|
Other (contacts, calculator, notes, to do list, etc.) |
2 |
40.00 |
11.00 |
|
| 18 | What do you use your cell phone for (excluding talking)? If you don't use a cell phone for anything but talking or you don't have a cell phone, you can check the box indicating so and leave the rest blank. | n=52 | % of respondents | frequency used |
| I don't have a cell phone | 25 | 48.08 | ||
| I have a cell phone | 27 | 51.92 | ||
|
I only use it for talking |
21 |
77.78 |
|
|
|
I use it for stuff other than talking |
6 |
22.22 |
|
|
|
Scheduling / Calendar |
2 |
9.52 |
15.00 |
|
|
Playing games |
4 |
19.05 |
32.50 |
|
|
Email (composing, sending and receiving, online or offline) |
1 |
4.76 |
1.67 |
|
|
Surfing the web |
1 |
4.76 |
13.33 |
|
|
Instant messaging |
3 |
14.29 |
7.00 |
|
|
Other (contacts, calculator, notes, to do list, etc.) |
5 |
23.81 |
30.50 |
|
| 19 | Thinking over the classes you took this year, how well
prepared were you before entering the classes to work with the technologies
you used in them (or to complete assignments for them)? |
n=52 | % of respondents | |
| None of my classes used any technology | 2 | 3.85 | ||
| Very well prepared | 21 | 40.38 | ||
| Moderately well prepared | 24 | 46.15 | ||
| Poorly prepared | 5 | 9.62 | ||
| Not prepared at all | 0 | 0 | ||
| 20 | When you have needed help with technologies you used as a part of courses you took this year, from whom have you received assistance? | n=52 | % of respondents | frequency used |
| I haven't needed help | 21 | 40.38 | ||
| I never used any technologies in my courses this year | 1 | 1.92 | ||
| I have needed help | 30 | 57.69 | ||
|
Professor, during class time |
14 |
46.67 |
19.64 |
|
|
Professor, outside of class time |
9 |
30.00 |
10.81 |
|
|
TA / lab or recitation instructor |
17 |
56.67 |
19.81 |
|
|
ITD/Computing Services Help Desk |
5 |
16.67 |
7.31 |
|
|
College or departmental resource |
8 |
26.67 |
10.81 |
|
|
Classmate |
18 |
60.00 |
16.78 |
|
|
Friend who was not in the class |
14 |
46.67 |
14.84 |
|
|
Other |
0 |
0 |
0 |
|
| 21 | Are there any services that Information Technology Division should provide that are not currently provided? | |||
| 22 | Feel free to add comments below about ResNet or any of the above questions | |||