Medical records are confidential and NCSU adheres to Federal and State laws which protect the confidentiality of your medical care.

Student medical records are governed by FERPA* and HIPAA laws and are released to parents/guardians only if you are under 18 or if you give your written consent.

Non-student medical records are governed by HIPAA* laws.

Your Protected Health Information (PHI*) will be released to the party you designate
upon receipt of your written authorization.

All records are retained for 10 years.

For a definition of terms referred to above click here.

How to Obtain a Copy of your Medical Records

More detailed information on records retention and disposition is available at the following Web sites:

NC State University Policies, Regulations and Rules
Universities of the UNC System General Records Retention and Disposition Schedule
Records Retention and Disposition at NC State University

To request additional information or report a problem:

Students and non-student patients may contact the NC State's Privacy Officer at (919) 515-6122.

Student patients may use the Student Grievance Procedure for matters relating
to your medical records. If the matter is not resolved, you may also file a complaint
with the Family Compliance Office, US Dept. of Education.

Non-student patients may send complaints in writing regarding privacy rights violations to:

University Privacy Officer
Campus Box 7521
NC State University
Raleigh, NC 27695

You may also file a complaint with the Secretary of Health and Human Services.

Internet sites for general information about medical records and policies

http://www.ncsu.edu/policies/student_services/REG11.00.1.php
http://www.ed.gov/policy/gen/guid/fpco/ferpa
http://www.hhs.gov/ocr/hipaa