Ticket Policies

Payment Options

Ticket Central accepts payments in cash, check, credit cards (American Express, Mastercard, Visa), and All-Campus cards.



We do not offer refunds for ticket purchases. In the event of a cancellation, tickets may be exchanged or refunded based on circumstances.



Exchanges are available as a special benefit to Center Stage Create your Own Series subscribers and University Theatre season subscribers only. Exchanges must be handled at the Ticket Central office during normal business hours, no later than 48 hours in advance of the performance date printed on your ticket.


No money will be refunded for tickets of lesser value. Customer must pay difference for higher value tickets. For Music @ NC State and NCSU Dance Program shows, tickets may not be exchanged. For contract performances, ticket exchange policy varies. Contact us for further details.



No unpaid reservations are accepted. Payment must be made at the time an order is placed. Orders received less than ten (10) calendar days prior to the performance will be held on reservation to be picked up at will call on the day/night of the performance.


Service Fees

A $4 handling charge (per order) will be placed on all phone, fax, mail and online orders. There is a $25 dollar charge for all returned checks.


Late Seating

Late seating is not guaranteed and may or may not occur at the discretion of the theatre staff. There is no late seating for performances in Thompson Hall.


Waiting Lists

Waiting lists will be offered beginning one hour prior to sold out general admission performances. You must be present to put your name on the waiting list. Seats not filled fifteen minutes prior to curtain will be released to the people on the waiting list.



Student and NC State University employee discounts are available (ID required). Discounts are also available for senior citizens (60+). All children, regardless of age, are required to have a ticket. Discounts for children vary by performance. Please contact us for further information.


Cell Phones/Pagers

All mobile phones and pagers must be silenced before entering the theatre.


Cameras/Recording Devices

No cameras or recording devices of any kind are permitted in the theatres during a performance.


Group Policies

Group discounts are available for many of our performances. Contact us for information.



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