M+ Guardian the Anti-SPAM/Anti-Virus Solution

M+ Guardian Login
What does M+ Guardian mean for you as a GroupWise customer?
Features of the Daily Quarantine Report
Frequently Asked Questions
M+Guardian Enhancements
User Guide

M+Guardian is the latest Anti-SPAM/Anti-virus solution in the line of Messaging Architects GW Guardian products. M+Guardian will be used to scan all incoming Internet email for suspected SPAM, viruses, and questionable attachments before they reach the GroupWise email system.

Log in to the M+ Guardian Quarantine System: Click Here

What does M+ Guardian mean for you as a GroupWise customer?

• You will receive a daily Quarantine Report alerting you when suspected spam, viruses, or forbidden attachments have been intercepted.
• Your email will be scanned for viruses before it ever gets to your inbox.
• Email attachments that are commonly used to carry viruses and worms will no longer show up in your inbox.
• You will be able to maintain a "Allow list" of senders from whom you always wish to receive email and a "Block list" of senders from whom you never wish to receive email.
• The amount of unsolicited commercial email (commonly referred to as spam) that you receive will be drastically reduced.
• You and all other GroupWise customers will be protected from information gathering and exploitation techniques frequently used by hackers.

Features of the Daily Quarantine Report:

• The daily report will only show the SPAM from the previous 24 hours.
• With the new way that SPAM will be stored, it is no longer necessary to delete your SPAM on a daily basis. To delete SPAM, you must login via the Web interface. If it is not deleted manually, SPAM will automatically expire and delete every 14 days.
• You may manage your Trusted(Allowed)/Blocked lists using the Allow/Block buttons and the Allow Domain/Block Domain buttons on the Daily Quarantine Report. To manually add an address or domain to the Trusted(Allowed)/Blocked lists, you must login via the Web Quarantine interface at https://gwspam.ncsu.edu/.

Quarantine Report	Web Quarantine Login Screen
The M+Guardian Quarantine Report consists only of new items and is sorted by category. Your accumulative quarantine may be managed via the web client.	Customers log into the Web Quarantine the same as in the past. Enter your GroupWise User ID (i.e. absmith) and your GroupWise password.
Web Quarantine
The new Web Quarantine sorts items by Spam, Viruses, Files and Content

Frequently Asked Questions: to assist you with terms and procedures used with the Quarantine Report and the Web Interface

M+Guardian Enhancements
There are a number of aesthetic and functional enhancements with the upgrade to M+Guardian.

• Where's the delete button in my daily quarantine report? Quarantined items are sorted by filter type (Spam, Viruses, Files or Content).
• Files - Contains emails quarantined due to forbidden file attachments. A blocked file attachment is any file type that is identified as a threat by the system administrator.
• Content - Contains emails quarantined due to forbidden content. Forbidden content is any type of prohibited content containing words or expressions that the system administrator has bannned.
• Quarantine report options

To customize how you receive notifications for quarantined spam or messages containing viruses, log in to your M+ Guardian account using your WolfWise username/password at http://gwspam.ncsu.edu and click Preferences. You'll be able to choose either "No Report" or "Default." The Default setting will set your account to receive a daily email entitled "OIT Spam Reporter" listing your newly quarantined messages at 6 a.m. every day. We recommend retaining the default setting and reviewing your spam report daily for false positives unless you prefer another method of checking your quarantined messages.

• Allow - Adds that address or domain to your Allow list. Future messages from addresses in your Allow list will be delivered directly to your GroupWise mailbox.
• Customers can now view the contents of messages in their quarantine.
• Quarantine Reports now only consist of new SPAM and virus activity. There is no longer an accumulative section.
• Manage SPAM directly from GroupWise using an IMAP account.
• One of the most exciting features of the M+Guardian upgrade is the ability to access your live quarantine from within your GroupWise mailbox by creating an IMAP account. From this IMAP account you can do the following:
• View a message to determine if it is legitimate by double clicking on it.
• Release a legitimate message from quarantine by dragging it from your quarantine folder to your active mailbox.
• Delete one or more messages from your quarantine by selecting the message and pressing the delete key.

User Guide

If you have any questions, please contact the Help Desk at 515-4357.