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Conflict Resolution

Course Number: HR0008

Cost: $50

Description: No two people agree about everything. Whenever we interact with another person, co-workers, supervisors, or peers, the possibility of conflict exists. However, without the skill to collaboratively resolve conflicts, conflicts can go unresolved and impact work relationships and the work environment. By managing our own reactions, perceptions, and behaviors we can begin to resolve workplace conflicts. This course can be customized for intact teams. The cost of this course is $50.00.


  • Assess conflict situations
  • Explain the five types of conflict resolution styles
  • Identify your dominant conflict resolution style
  • Identify skills and strategies to adapt your conflict style to specific situations
  • Apply a Four-Step process for managing group conflict through collaboration
There are no classes scheduled at this time. Please contact T&OD regarding this course.
Conflict Resolution
To register for a course, please log-in to MyPACK Portal and follow this menu path:
Main Menu > Employee Self Service > Learning and Development > Request Training Enrollment