Team Decision-making & Problem-solving
Course Number: HR0009
Description: Team Decision Making and Problem Solving reviews the benefits of working in a team and the challenges that can inhibit team progress. Participants will discuss Groupthink by looking at the symptoms that can impact the team dynamics leading to a negative outcome. Participants will share examples of how Groupthink has impacted them. Best practices will be reviewed in how to overcome phenomenon with a focus on two tools in brainstorming solutions (Cause & Effect Analysis) and making decisions via a team decision making model Nominal Group Technique.Objectives:
- Review the challenges associated with Groupthink.
- Describe how to make a group decision with a proven best practice brainstorming model.
- Describe how decisions as a team where all feel heard and are able to contribute to the outcome while minimizing conflict.
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